Follow Up Survey
Name
First Name
Last Name
Email
example@example.com
When did you use our service?
-
Month
-
Day
Year
Date
Name of product or service
Overall, how satisfied are you with the product or service?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Did our product or service meet your expectations?
Yes
No
Please explain:
Would you recommend this product or service to a friend?
Yes
No
What aspect of the product or service were you most satisfied by?
Quality/Presentation
Price
Customer service
Taste
Delivery
All Above
Please explain why:
What aspect of the product or service were you least satisfied by?
Quality/Presentation
Price
Customer service
Taste
Delivery
All Above
Please explain why:
What is your favorite flavor, dessert item, or cake from Eternal Delights?
What desserts or flavors would you like to see on Eternal Delights menu?
What influences your decision to visit a bakery and make a purchase?
Quality of products
Price
Location
Customer Service
Variety of options
All Above
Which of the following factors would make you a loyal customer of a bakery?
Discounts & Promotions
Loyalty programs
Specialty items
Friendly Customer Service
Availablity
All Above
Which of the following seasonal items do you look forward too from Eternal Delights?
Sweet Potato Cream Cheese Pound Cake
Pecan Pie
Apple Pie
Sweet Potato Pie
Red Velvet Cake
All Above
What seasonal items would you like to see on Eternal Delights fall menu?
Would you be interested in any dessert classes from Eternal Delights?
Yes
No
Maybe
Additional comments:
Submit
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