Mental health and substance use providers who participate in the Person Centered Planning process for people needing services. This new Crisis Prevention and Intervention Plan form is required for all individuals who have a Person Centered Plan.

Motivational Interviewing (MI) is an evidenced-based, client-centered directive method of communication for enhancing intrinsic motivation to change by exploring and resolving ambivalence. MI has also been shown to improve the doctor-patient relationship while increasing the efficiency of the consultation. By completing this training you will be given an opportunity to practice this guiding style; add practical tools to your toolbox, and respond to your patients using reflective listening and strategies to elicit change talk language from the patient.

This course teaches and demonstrates the use of Motivational Interviewing for physicians and other healthcare professionals. The course includes a brief overview of Motivational Interviewing principles, skills, and applications for primary care providers. It also includes four demonstrations of a physician using Motivational Interviewing to engage patients with specific diseases: depression, hypertension, diabetes, and tobacco addiction. Users of this course are advised to download a handout to guide their viewing of the demonstrations.

You will not regret spending time taking this super fun and exciting course on CMS’ Core Competencies. Renate Macchirole, our trainer, is engaging, interesting and simply outstanding as she walks through examples of how to implement these important skills into your work. We hope you will join us for this online training experience!

This online course was produced in collaboration with the Autism Society of NC. The course is intended to help health practitioners effectively meet the special needs of patients with disorders on the Autism Spectrum.

This course offers behavioral health and I/DD providers a basic understanding of how to support people with dementia in their practice. The course defines dementia and Alzheimer’s disease and describes how these conditions are exhibited by people with developmental disabilities. Students learn how dementia affects personality, communication and behavior.

The Benchmarks Training Institute is sponsoring an online (audio recording and slide presentation) program on one provider’s innovative perspective on risk-shared contracts with Managed Care Organizations. This recorded webinar will give you some practical information that you can apply right now in your own agency’s strategic planning.

This course covers the prevention of common types of slips, trips and falls as well as the risk factors that can lead to accidents.

This module covers safe lifting techniques and how to react in the case of an accident. We cover various types of lifts, the mechanics/techniques involved in safe lifting, common hazards, risk factors and how to prevent accident injuries.

This course covers defensive driving techniques and best practices for on-the-road safety as well as common driving hazards, what you can do to avoid an accident and what you should do if you are involved in an accident.