AR Supply Warranty Claim

Important Note:

All Fields Required. In order for us to process your warranty claim, this form must be completed.

Additionally, you may provide supporting documents in order to speed up this process. Without this information, we will not be able to file the warranty.

CONTRACTOR / TECHNICIAN COMPANY:*

CONTRACTOR / TECHNICIAN COMPANY PHONE #:*

Email*

example@example.com

Warranty Claim is for*

EquipmentPartOther

PUCHASE DATE:*

ORDER OR REFERENCE #:*

BRAND:*

SERIAL NUMBER:*

TYPE N/A IF NOT APPLICABLE

ISSUE DETAILS:*

Please be as descriptive as possible

ISSUE START DATE:*

Please upload any Product Images, Defect Images, Invoices, Images of the Defective Part or Supporting Documentation.

*If you are filing a claim for a Equipment Issues, you must upload an image of the Serial Number and issue proof.

File Upload

THIS LIMITED WARRANTY DOES NOT COVER:

Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement parts, or new units.

Product cleaning required prior to warranty service and repair. Normal maintenance as outlined in the installation and servicing instructions or Owner’s Manual, including filter cleaning and/or replacement and lubrication.

Failure due to faulty installation or repairs, damage, misapplication, abuse, improper servicing, lack of or in-sufficient maintenance, unauthorized alteration or improper operation.

Failure to start due to voltage conditions, improper wiring, blown fuses, open circuit breakers, or damages due to the inadequacy or interruption of electrical service. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust or residue etc.) or other conditions beyond the control of the Company. Damages due to chemicals (volatile organic compounds, sulfur, acids, etc.) or particulates.

Failure or damage of coils, piping or other parts due to corrosion, when installed in corrosive environments or within one (1) mile of seacoast.

Parts not supplied or designated by Company, or damages resulting from their use.

Products installed outside the 48 contiguous United States, except the District of Columbia and Hawaii, and Canada.

Electricity or fuel costs or increases in electricity or fuel costs from any reason whatsoever, including additional or unusual use of supplemental electric heat.

Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.

Shipping damage or damage as a result of transporting the unit.

Accessories such as condensate pumps, line sets and so forth are not covered.

Any special, indirect or consequential property or commercial damage of any nature whatsoever. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to you.

Consumable components, such as air filters, are not covered under parts warranty.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. In jurisdictions where warranty benefits conditioned on registration are prohibited by law, registration is not required, and the STANDARD warranty period shown above will apply.