MEMBERSHIP TERMS AND CONDITIONS
Each Membership is based on the entitlement to the use of the facilities and services of the Centre, how frequently the membership is used. Failure to avail the use of the facilities does not absolve the member from their responsibilities under this agreement.
This membership only entitles the holder of the membership to access the facilities that are included under their specific membership type. Members who are found to be using their membership for any conduct that is not in the spirit of the agreement, such as to grant another person use of or access to the centre facilities, will be in breach of contract and will have their membership cancelled as a result.
The on-selling of membership privileges is a breach in contract and will result in immediate membership cancellation.
CANCELLATIONS
This agreement is subject to a 7 day Cooling-Off period.
A client may terminate an agreement without cause or reason during the cooling off period.
The client terminates the agreement with the supplier by giving written notice of termination.
A cancellation fee of $24 applies during the cooling off period.
Cancellation due to medical issue or injury: A client may terminate an agreement if a Doctor has deemed them to be medically unfit to work out in the centre. This will only be accepted with a Doctors letter / Doctor Certificate that confirms the member is medically unfit to utilise their membership.
Members may terminate this contract at any time. This must be expressed in writing and a cancellation fee of $65 will apply for ALL membership contracts.
Note: All cancellations must be expressed in writing together with any required documentation and fee. Any direct debit fees paid during the notice period are non-refundable.
DOWNGRADING OF MEMBERSHIPS
Downgrading of memberships is possible however, no monetary refund will be given. Instead, bonus days equivalent to the difference in value will be added to the remaining time of the membership.
SUSPENSION OF MEMBERSHIP
Suspension of membership (from a minimum of two weeks to a maximum of eight weeks) must be made in writing, nominating the period of absence, by completing the Centre’s application form. Application for suspension via telephone will not be accepted. A $24 fee applies to place a membership on hold. One senior concession per membership is applicable at no cost.
ILLNESS OR INJURY
Provided you submit a valid medical certificate from your doctor stating that you are unfit to utilise your membership, you may suspend your membership with no fee. The certificate must state the exact period of absence, with minimum period of 5 days to a maximum period of 3 months.
The Centre strongly recommends that you see your doctor if you have any doubts in your mind whatsoever regarding the participation of any activities in the Leisure Centre.
Should any injured person require first aid, please contact a member of staff at the Centre. The Centre staff will call emergency services should they deem it necessary. Injured parties will be liable for any costs that may result.
FIFO/DIDO MEMBERSHIPS
Fly in fly out/drive in drive out (FIFO/DIDO) memberships grant suspensions for each working away period at no cost (for 6, 12 and 18 month memberships only).
These members must provide a copy of their original FIFO/DIDO employment letter with a copy of their most recent payslip. Alternatively, a formal letter from their employer stating they are employed on a FIFO/DIDO basis and their most recent payslip.
DIDO paperwork must confirm the requirement for the member to remain in residence at the DIDO site location for the duration of their swing.
A recent payslip will also need to be provided every 6 months to verify continued FIFO/DIDO employment.
TRANSFER OF MEMBERSHIPS
Memberships can be transferred to a new member at any time with written notice from both parties. Memberships can be transferred to an existing member as long as member is within three (3) months of their current contract expiry. A $24 fee applies to transfers. Memberships can only be transferred ONCE within a membership period.
Future contracts cannot be purchased or transferred unless within three (3) months of current contract expiry.
RENEWAL DISCOUNT
LLC offers a 10% renewal discount when customers renew for a 12 or 18 month membership within 14 days of the current membership expiry. This discount is not valid in conjunction with membership promotions.
ENTRY TO GYM
The minimum age requirement to access the gym, group fitness classes, and spa or steam room facilities is 16 years.
Each member must scan their membership card on entry to the pool and/or gymnasium. At no stage are you permitted to give your Card to non-members to allow them to access the Centre. Members attending group fitness classes must write their name on registration sheets before starting the group fitness class.
NO SMOKING
Users are reminded that the entire centre is strictly a non-smoking area.
FOOD AND DRINK
Eating or drinking is only allowed in the area surrounding the servery. Food and drink is prohibited on all playing surface areas of the centre. Water bottles with re-sealable lids are permitted.
CONDUCT
The Manager or Venue Officer shall have the right to expel any person or group using the facilities, should their action or conduct be considered prejudicial to the proper use of the Centre. Memberships may also be cancelled and a fine imposed under the Council’s local laws.
EMERGENCY EVACUATION
If evacuation is required centre staff will warn people to evacuate. You must follow the instructions of staff at this time and leave the building.
IMAGERY AND VIDEOGRAPHY
Cameras and video equipment are not to be used in the Centre unless prior written permission has been sought from the Centre Manager.
EQUIPMENT
Clients are required to observe the gym and facility rules. All clients must wear enclosed shoes, wear a shirt and bring a sweat towel to each gym session, and must always use clips provided to secure plates on barbells.
SQUASH COURT USAGE
Conditions of Squash Court Usage – Any Gym or Group Fitness Memberships and Full Access Membership types only.
· Not valid during squash club nights or events.
· Does not include equipment hire.
· The member must be on court at all times. Failure to adhere to this will result in cancellation of membership.
· Members may book a squash court no more than one week in advance and up to a maximum of 1½ hours daily.
DIRECT DEBIT MEMBERSHIPS
Membership fees will continue to be debited from your credit card or account until the minimum term for the contract has been completed, at which time automatic debits for this contract will cease.
Any changes that affect debit payments, such as suspensions or cancellations require a minimum notice period of 3 days prior to a scheduled debit.
Any overdue fees must be paid in full before a debit contract will be terminated.
If you terminate the agreement or stop the automatic debit arrangement in a manner not described in the agreement, then you may be liable to Leschenault Leisure Centre for damages for breach of contract.
The first bank deduction will be specified on your agreement. If the specified day falls on a weekend or public holiday – the nominated account will be debited on the previous business day.
The member hereby agrees to pay any and all costs of collection incurred by the Billing Agent and/or its representatives. These costs include bank charges, collection agency costs, and court costs and solicitors fees regardless of judgement.
Minimum age requirement for signing a direct debit contract is 18 years.
GENERAL MEMBERSHIP INFORMATION
This is a fixed term membership agreement. The agreement will continue until the contract expires or either you or the supplier terminates it in the way described in the agreement.
For security reasons, your photo will be taken prior to the commencement of your membership.