iPad Evaluation

Verify Account

Hi {managerName:first},

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Your Name

First NameLast Name

Manager Email

example@example.com

Evaluation Date

Date

Unit

Boss Walk for

Outside

Rows	YES	NO
1. Check the parking lot for cleanliness, was the lot check was done correctly?
2. Is outside patio clean and sanitized and is the patio trash refreshed?
3. Check the DT Channel for cleanliness, was it clean from start to end?
4. Listen to a few iPad takers, are orders being consistently repeated?
5. Listen to a few iPad takers, are guests being invited to scan their app consistently?
6. Are team members working safely and wearing belts and panic buttons?
7. Is the greeter play being executed correctly and consistently?
8. Check the Dumpster area and surrounding area, is it clean and lids closed?

Front of House

Rows	YES	NO
1. Are all floors in the entrance and mobile pick-up free of debris?
2. Are all floors in the dining room free of debris?
3. Are condiment bars stocked?
4. Are all tables and booths clean and sanitized?
5. Are the playland windows and door free of smudges and the floor free of debris?
6. Is the front door, side door, and windows free of smudges?

Restrooms

Rows	YES	NO
1. Are both restroom floors free of debris?
2. Are all toilets and urinals clean and have no stains or items in them?
3. Are all stall trash cans refreshed?
4. Are all sinks clean, mirrors dry, and trash cans refreshed?
5. Are soaps, sanitizers, paper towels, toilet paper, and seat covers stocked?

Genuine Hospitality from Management

Rows	YES	NO
1. Did you do a table touch in with every dining room guest?
2. Was everyone enjoying their visit?
3. Did you offer to serve every guest you met?
4. Did you ask every guest if there was anything we could do to improve their next visit?

WIG Oversite

Rows	YES	NO
1. Have you asked 1 team member to recite the core 4?
2. Have you listened to 1 team member share the core 4 and encouraged them on what you observed them doing really well when using the core 4?

What feedback did you hear from the guest?

You should be asking each guest, "Is thee anything our team could do to improve for your next visit?" Many will often say no, but a few may have suggestions or ideas. Please share them here. If nothing, just write none.

Anything else to note?

Share feedback about things that seem to be turning into a habit both good or bad. You are the boots on the ground and your voice matters in helping know if we are consistently providing genuine hospitality or if we need to make improvements to help our team deliver consistent results. If nothing, just write none.