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  • Custom Order Form

    Thank You for Choosing N' Sweet Delights Jax to Sweeten Your Special Occasion! Before placing your order, please carefully review the following information.
  • Enquiries:

    Please fill out this form to submit an order enquiry. You will receive a price quote via email within 24-72 hours. Please, keep in mind that administrative days are Tuesday and Wednesday, as the rest of the week is dedicated to fulfilling orders. If you send your enquiry later in the week, it may take a bit longer to receive a response.This form does not guarantee your order. All orders are subject to availability and will only be confirmed once the required deposit is received. As a small business with limited capacity, we recommend booking early to avoid disappointment.

    Lead Time for Orders

    To ensure we can accommodate your order properly, we recommend placing it at least two weeks in advance. This will allow us to plan and prepare your creation with the utmost care.

    Pickup:

    Our pickup days and times are:

    Tuesday to Thursday: 11:30 a.m. – 5:30 p.m.

    Friday and Saturday: 11:00 a.m. – 6:00 p.m.

    Sunday and Monday: Closed

    If you need to arrange pickup outside these times, please email us at info@nsweetdelights.com before proceeding.

    Delivery:

    Delivery is subject to availability and requires at least three weeks’ notice. A delivery fee will be calculated based on the location.

    Important: Check Your Spam or Junk Folder. Our emails sometimes end up there, so be sure to check!

    Thank You for Your Interest. We look forward to being part of your special celebration. If you have any further questions, feel free to reach out!

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  • Upload an Inspirational Picture of the Design You Have in Mind

    This can be an idea you found on Google or a sketch you created yourself. The more inspiration you provide, the closer we’ll get to designing your perfect cake.

    Please note that we CANNOT and DO NOT replicate another cake artist’s work. However, we’ll use your reference pictures to craft something similar with our unique touch.

    If you experience any issues uploading your images, feel free to email them to info@nsweetdelights.com.

  • Upload a File
    Cancelof
  • Response Time

    Please allow 24-72 hours for a response.

     Payment and Deposit Policy

    To secure your date, a nonrefundable deposit of 50% is required, subject to availability. The remaining balance must be paid in full two weeks before your event date for delivery orders.

    Once a quote is provided and the invoice is sent, payment must be made within 24 hours to avoid cancellation of the invoice. 

    Cancellation and Change Policies

    Please note that once the order is confirmed, any changes or cancellations must be made at least 10 days in advance to avoid additional charges. If you need to make a change, feel free to contact us.

    If you have any questions, feel free to email us at info@nsweetdelights.com.

    Thank you for stopping by!

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