Thank you for selecting Sweet Pea Dog Grooming for your pet's needs. My priority is to ensure the health and safety of every pet that visits the salon. I strive to provide a positive experience during the grooming process, and as such, refuse to cause undue stress, pain or discomfort to any animal to appease factors of vanity. I trust you will find these policies fair and reasonable.
Pets are accepted for grooming only under the following circumstances...
- The pet is fit and healthy. Grooming which takes place on an elderly or infirm pet will be at the owners risk. Grooming may expose health or skin conditions which Sweet Pea Dog Grooming cannot be held liable for. Some examples may include heart, kidney and liver disorders; arthritis, joint or surgical site inflammation.
- In the event of an emergency, in your absence, you authorize Sweet Pea Dog Grooming to contact the nearest Veterinarian and authorize the Vet to treat the pet as necessary at your expense.
- "De-matting" or complete coat removal will dramatically alter your pets appearance and demeanor and will require additional charges. This procedure may expose pre-existing health/skin problems which Sweet Pea Dog Grooming cannot be held liable. Some examples may include self-inflicted irritations or abrasions, hair failure, skin redness, itching, ear hematomas, clipper burn, behavioral changes.
- Allergic Reactions. Sweet Pea Dog Grooming will not be responsible for any allergic reactions resulting from the manufacturers recommended usage of any products. A dog may experience an allergic reaction to grooming products at any time.
- Shave down of double coat: If you choose to have your double coat dog shaved Sweet Pea Dog Grooming cannot be held liable for negative results such as lack of coat regrowth, irritation, rash etc.
- Sweet Pea Dog Grooming reserves the right to refuse service to any pet or client for any reason.
- Cancellations and No Shows: If you are going to be late for any reason please let me know as soon as possible. When appointments do not show up as scheduled, it is impossible for that appointment to be filled on short notice. For this reason a 100% cancellation fee will apply for appointments cancelled with less than 24 hours notice, including no-shows. You will be required to pay the fee before another appointment is booked.
- Photographs. By signing this release form you give Sweet Pea Dog Grooming permission to photograph your pet for use in your pets file as well as for social media (Instagram, FaceBook)
-By returning this form you agree to all policies stated