Entertainment Plan
If you are currently experiencing issues with your service, please call 877.290.0560.
Name on your account
*
First Name
Last Name
E-mail
Please answer the following questions based on the last 30 days of service.
Please rate the performance of your Entertainment Plan
*
working great
working good with a few minor issues
working okay with some issues experienced
working poorly and have had numerous issues
service has not worked or I have disconnected because of service issues
How many issues have you had with your service?
*
none
1-2
3-4
more than 5
Number of issues you have reported to the Arvig Help Desk
*
none
1-2
3-4
more than 5
What types of issues have you seen? (all that apply).
*
no issues
tiling/frozen picture
audio issues
complete loss of picture on one or multiple channels
complete loss of picture on all channels
DVR issues
Caller ID issue
Other
Other (please also specify date/time of any issue if possible)
*
Is Internet lost when having issues?
*
Yes
No
I don't know
What do you like most about this service?
*
What do you like least about this service?
*
Would you recommend this service to friends or family?
*
Yes
No
Other comments or suggestions
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