• Terminal Registration Form

    Terminal Details for Registering your ATM in Switch Commerce
  • Step 8- Register Your ATM Machine

    This form is for how your terminal will be set up in your back office of Switch Commerce.  

    We use this form to:

    • Create One NEW Terminal
    • Update One existing terminal, including surcharge fee change.

    If you need multiple terminals set up or updated, please submit a new form for each ATM.

    This form MUST be submitted before scheduling the final ATM Activation call.  

     

    Only updating your surcharge fee? Skip the full form and use our Surcharge Fee Change Request form here:  https://form.jotform.com/230525464671052

     

     

     

  • Terminal Registration Details

    Details for Registering or Updating your ATM in Switch Commerce
  • What are we doing with this registration information? This registration is for:*
  • Format: (000) 000-0000.
  • Important:


    Always select the correct make and model of your ATM. If the information doesn’t match your actual machine, the terminal will not connect properly, and the ATM will not function.

  • The ATM Make or Brand:*
  • The ATM Model:*
  • Bill Denomination Notice


    Please choose your bill denomination carefully. Most likely your ATM can only dispense one bill type (for example, $20s). 

    ⚠️ Important ATM Operator Tip:
    If you change the bill denomination after the ATM has been set up and Master Keys have been entered, the machine will become inoperable and require NEW Master Key Codes.

  • Set ATM Bill Denomination to: (This is the bill type being loaded and dispensed from your ATM.)*
  • Does this ATM need a bill denomination change from its current setup? This mean changing the bills currently loaded in the ATM.*
  • Bill Denomination Notice

    ⚠️ Important:
    If you change the bill denomination after the ATM has been set up and Master Keys have been entered, the machine will become inoperable and require NEW Master Key Codes.

    Changing the denomination setting in the machine will:

    Erase the existing Master Keys
    Make the ATM temporarily inoperable
    Require a new tech call to enter new Master Key Codes
    This is not a simple change and cannot be done on your own

    Please reach out to the Processing Department for the next steps to make this change.

  • How will the merchant be paid?*
  • About Merchant Docs

    If you would like your merchant to be set up on monthly auto pay through Switch Commerce, the following documents must be completed by the merchant and submitted by you to admin@highcountryatm.com for setup. 

    Docs needed:

    • ACH Form   (completed by merchant)
    • W9              (completed by merchant)
    • Copy of MERCHANTS voided check

    These forms are available in Skool to download, print, and provide to your merchant. 

    Please check them for accuracy and completion before sending them.

    If processing does not receive these docs, the merchant will not be set up on auto pay and it will be your responsibility to pay your merchant directly.

    for full details, refer to the Skool ABN module "Paying Your Merchant".

  • Are you updating an already activated terminal for this location? (This means your ATM already has a Terminal ID and Master Keys entered.) If yes, please refer to the instructions in the paragraph below.*
  • If you selected “YES” above, your ATM already has its Terminal ID and Master Keys entered. This means:

    • You do NOT need new keys
    • You do NOT need a new Terminal ID
    • You do NOT need an Activation Call
      …unless you are changing the bill denomination.

    Once you submit this form, our processing team will update the terminal details in your back office. After that, you will need to:

    • Update the welcome message on the ATM screen
    • Update the receipt headers (use your configuration sheet as a guide)

    The processing team will email you to confirm that everything is updated, and you are good to go install your ATM.

    Important:
    If you are changing the bill denomination, you will need a new set of Master Keys.

  • If this is a New ATM, your next step is to schedule an Activation Call.

    You can schedule that call in Skool in Step 9: Schedule ATM Activation Call, as long as your ATM is completed with the initial programming.

    If this is an Update Terminal, we will update the terminal name, address, phone number and the surcharge fee on our end.  You can update the welcome message and the receipt header directly in the machine to the new location.

    Once you press SUBMIT, this form will automatically be sent to us.

    Please allow us 24 business hours to create or update your terminal. 

    An email of confirmation will be sent once received and completed.  

    Please check your email regularly for updates.

    Thank you - we look forward to completing this for you!

    -The High Country ATM Processing Department

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