We are looking for friendly and outgoing employees to join our team as Bike Sales Associates in our Boise store. We are seeking employees who are committed to providing our customers with a positive bike buying experience. Al's works with the best brands in the industry including Trek, Specialized, Scott, and many more.

The ideal candidate is eager to share their passion for cycling and is dedicated to providing exceptional customer service and displays a positive attitude when interacting with customers and employees. In addition to working with the top brands, you'll have access to employee-only discounts and exclusive vendor deals!

Key Responsibilities

• Provides a positive customer experience with fair, friendly, and courteous service.
• Familiarize yourself with merchandise to provide quick and accurate product information.
• Resolves customer issues and answers questions.
• Registers sales on a cash register by scanning items, itemizing, and totaling customers’ purchases.
• Collects payments by accepting cash, or charge payments from customers and makes change for cash customers.
• Balances cash drawer by counting cash at the beginning and end of the work shift.
• Provides pricing information by answering questions.
• Maintains checkout operations by following policies and procedures and reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related responsibilities as needed.

Qualifications

Required

• Previous retail or sales experience preferred, especially in sporting goods or bicycles.
• Passion for cycling with knowledge of bikes, components, accessories, and industry trends.
• Avid cyclist or strong familiarity with the cycling industry is a plus.
• Strong customer service, communication, and interpersonal skills; able to approach customers and initiate conversations.
• Ability to explain technical features in an easy-to-understand way.
• Well-developed organizational skills and strong attention to detail.
• Comfortable working in a fast-paced, team-oriented environment with a sense of urgency and a positive attitude.
• Basic mechanical knowledge of bikes (tune-ups, adjustments) preferred but not required.
• Proficient with point-of-sale systems and accurate transaction handling.
• Able to maintain cleanliness and safety of the sales floor.
• Capable of lifting/moving bikes up to 50 lbs and standing for extended periods.
• Flexible availability, including weekends and holidays.

Helpful

• Prior bike sales experience
• Retail experience
• Customer service experience

Perks & Benefits

Benefits apply to full-time permanent positions.

• Exclusive in-store employee discounts.
• Special vendor purchasing programs and employee-only deals.
• Health insurance (HSA-compatible).
• Safe Harbor 401(k) match program.
• Paid time off (PTO) program.
• Opportunities to work with top brands in the athletic industry.
• Fun, energetic, and team-oriented work environment.

Job on location

Full-Time or Part-Time, Benefits Apply to Full-Time