PAYMENTS:
• The remaining balance is due in cash (PREFERRED) or card.
*Venmo, zelle, and cashapp ($5.00 extra fee)
NON-REFUNDABLE DEPOSIT:
• A non-refundable deposit is required to secure your date and time.
• The deposit is added towards the total service price.
•The deposit is non-transferable to another client or service. No exceptions.
CANCELLATIONS & RESCHEDULING:
• All clients can reschedule an appointment online up to 72 hours before the appointment.
• Clients may reschedule up to two (2) times.
• Text Alexandra if you need to reschedule within the 72-hour time frame of your appointment.
• If you reschedule within the 72-hour time frame, the deposit will be forfeited, and another deposit is required to schedule another appointment.
• Text Alexandra if you would like to cancel your appointment. Cancellations cannot be made online.
• If you cancel your appointment, your deposit will be forfeited, and a new deposit is required for a future appointment.
• Late cancellations within 24 hours of the appointment are subject to a credit card charge of 50% of the service price before any promotion application. No exceptions.
• Emergency cancellations/reschedules require proof to waive the fees listed above. No exceptions.
TARDY POLICY & NO-SHOWS:
• Clients who are more than 15 minutes late must reschedule and must submit a new deposit to reserve a new appointment.
• Any "no-call, no-shows" are subject to a credit card charge of 100% of the service price before any promotion application.
DISCLAIMER:
• We reserve the right to refuse service.
• Prices are subject to change at any time.
If you have any questions or concerns, please reach out to me via Instagram DM (@kalinaw.studios) or text me at (619) 786-3232.
Can't wait for your appointment! ♡
-Alexandra T.