Cleaning Service Survey For Commercial Offices
The purpose of this survey is to understand the challenges faced by office managers and decision makers when hiring a third-party cleaning company to clean their offices or facilities. As a solution-driven janitorial service provider, we want to be able to develop targeted solutions for the facilities we serve. This survey is intended to be completed by healthcare facility practice managers and decision-makers.
Company Name
*
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Work Email
*
example@example.com
Work Role
*
Owner/CEO/President
Operations/Office Manager
Building Facility Manager
Other
What type of commercial office facility do you work in?
*
Outpatient Healthcare Facility
Inpatient Healthcare Facility
Commercial Office Facility
Other
How do you find cleaning companies?
*
Google Ads
Facebook Ads/Profiles
Instagram Ads/Profiles
General Internet Search Engines
Linkedin
Industry/Colleague Recommendations
Facility/Home Service Platforms (e.g. Angies, Thumbtack, Bark etc) Dialysis Clinic
Other
What challenges have you experienced with cleaning companies you have hired in the past?
*
Inconsistent Staffing
Lack of Communication
Missed Cleanings
Untrained Staff
No Quality Assurance Systems
Unsatisfactory/Poor Cleaning
Lack of Trust
Other
Before hiring a cleaning company for your healthcare facility, what factors do you consider?
*
Experience cleaning healthcare facilies
Cost of Service
Insurance/Bonding
Reviews
Ability to provide other facility maintenance services
Other
Which of these janitorial programs do you find most needful for your healthcare facility?
*
General Cleaning Services
Hard Floor Care Services (e.g. strip & Wax)
Carpet Cleaning Services
Disinfection Services
Other
What would you like your cleaning company to include in their services?
*
Communication Software between client and provider
Weekly/Monthly Quality Assurance Check-In
Evening/Nighttime managers
Other
Is it ok for DCSS to contact you to discuss how we can help with your janitorial challenges
*
Yes
No
Name
*
First Name
Last Name
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
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