Wait-list Inclusion & Cancellation Policy
Steve Haywood Pro Fitness institutes a waitlist. If you cannot make your session for any reason, you are required to give a 6-hour notice so that waitlist clients registered to receive vacancy notices can be notified.
To cancel a session:
6-hour rule: You may cancel a session within 6 hours of the scheduled start time. If you cancel in less than 6 hours, you will still be charged for the session.
Use the "cancel a session" button in the email confirmation used when you scheduled your session. You may also visit the booking portal to cancel.
Contact Steve by text message as a professional courtesy if it is a short notice cancellation (within 2 hours of your scheduled session). You may receive a phone call from the office manager confirming your request.