Contact from Case Manager  

If selected, your case manager will reach out to you via email, call, or text. Please be sure to check your inbox and your spam/junk folder for that communication.  

It is likely your case manager will not have a United Way of King County email address – many of our case managers work for one of our trusted partners, listed below: 

• Centro Cultural Mexicano- @centralculturalmexicano.org  
• REWA- @rewa.org 
• Reclaiming Our Greatness - @reclaimingourgreatness.org
• Urban League- @Urbanleague.org  
• Wellspring Family Services- @wellspringfs.org
• Mary's Place - @marysplaceseattle.org

Please see the helpful information below:

• You have a chance to be randomly selected every two weeks. If you are not selected, you will remain in our selection pool for another chance.
• If your information has changed (income, you are now behind on rent, etc), use this form to update your Intake Form. We process these updates on a weekly basis.
• Use our Status Checker to see your current status for the program. The Status Checker is updated every other Thursday.

If you received the ineligible email above and:

• Your information has changed (income, you are now behind on rent, etc), use this form to update your Intake Form so we can re-evaluate your eligibility.

• Your information has NOT changed, you are not eligible for our program.

Visit our website at https://www.uwkc.org/renthelp/ for more program information.

Status Checker

Please use our Status Checker tool (here) to find out the latest updates on your Intake Form or Application status. Your status is updated by 8am every other Thursday. 

Submit New Intake Form

If you live in King County or City of Seattle and need rent assistance, complete the Rent Assistance Intake Form to be added to the new waitlist for Rent Assistance and Eviction Prevention.

Visit www.uwkc.org/renthelp and fill out the Client Intake Form at the top of the page to get on our waitlist. We randomly select tenants from our waitlist on a bi-weekly basis to formally apply for rent assistance.

Selections take place every other week and you will be notified by phone and email if you are selected. Being selected does not guarantee eligibility.

Once you submit an Intake form you will receive a confirmation email with the subject: "Confirmation: Rental Assistance Client Intake Form". Please keep this for your records.

NOTE: Submit only ONE Intake Form per household. Once you've applied, we will keep you in our waitlist until you are selected. Submitting more than one Intake Form does not increase your chance of being selected.

You have reached the end of the Support Form. There is no other action needed. If you wish to restart the Support Form, please refresh this page to start again. Thank you! 

For all other questions, please visit https://www.uwkc.org/renthelp/ 

Eligibility Status

From the information you provided, it looks like you are not eligible for our Rent Assistance program. You may also use our Status Checker tool (here) to confirm your eligibility status.  

For additional resources, please visit our Resource page (here) 

Need to Update Intake Form Information

To update information on your Intake Form, please click this Link and fill out the following form. We process these updates on a weekly basis.

You have reached the end of the Support Form. There is no other action needed. If you wish to restart the Support Form, please refresh this page to start again. Thank you! 

For all other questions, please visit https://www.uwkc.org/renthelp/ 

Next Steps

From the information you provided, it looks like you are in contact with an existing Rent Assistance case manager. Please direct any further questions to them.  

Additionally, you may also use our Status Checker tool (here) to find out the latest updates on your Intake Form or Application status. Your status is updated by 8am every other Thursday. 

You have reached the end of the Support Form. There is no other action needed. If you wish to restart the Support Form, please refresh this page to start again. Thank you! 

For all other questions, please visit https://www.uwkc.org/renthelp/ 

No Further Action

You have reached the end of the Support Form. There is no other action needed. Please close this form.

If you wish to restart the Support Form, please refresh this page to start again. Thank you! 

For all other questions, please visit https://www.uwkc.org/renthelp/ 

Select "Next" to continue.

We are sorry you have been having issues getting in contact with your case manager. Please fill out the information below and we will have your case manager reach out as soon as possible.

We understand that you want to file a grievance, which will allow our team to review your denied application. Please fill out the information below and we will review your application. We will let you know whether your case is eligible to be reopened or not.

Unfortunately, your case cannot be reopened. However, we can add your Intake form back to the pool for the opportunity to be reselected in the future. Please fill out the information below to be added back into our selection pool.

We can add your Intake form back to the pool for the opportunity to be reselected in the future. Please fill out the information below to be added back into our selection pool.

Please note that this does not guarentee selection and will not prioritize your case.

Please fill out the information below. Once submitted, we will process your request and send the Payment Agreement form (Rental Assistance Agreement) to the email we have on file.