Rental Assistance Support Form

Rental Assistance Support Form

Thank you for contacting United Way of King County's Rental Assistance Program.
July 6, 2023: United Way’s Eviction Prevention and Rental Assistance Program (EPRAP) has ended as of June 1,2023. In partnership with King County Department of Community and Human Services (DCHS), United Way is preparing to launch a new funding source for Eviction Prevention and Rent Assistance in July 2023. This new program will offer emergency financial support to renters who need help covering past-due rent, are facing significant housing instability, and/or have an active eviction notice.

As our rental assistance and eviction prevention program transitions to new funding for Rent Assistance and Eviction Prevention, United Way will contact all previously eligible waitlist entries and direct them to fill out our new Intake Form. Filling out the new Intake Form puts you on the new Waitlist. This means if you already submitted a Waitlist Form before 07/03/2023, you will need to fill out the Intake Form to see if you and your household are eligible for the new rent programs. If you have not submitted an Intake Form yet, please make sure you meet the minimum eligibility requirements before submission. Rent Assistance Intake Form

Due to limited funding, submitting the Intake Form does not guarantee selection for Rent Assistance.

As additional funding becomes available, and if you are selected from the waitlist, you will be notified via email/phone. Continue to visit www.uwkc.org/renthelp for updates regarding rental assistance and call 2-1-1 for more resources.
Please review the Frequently Asked Questions (FAQs) on the next page before submitting this form. If the FAQ page answers your question, please do don't submit this form, to allow the Rental Assistance Program assist others. If your question can not be answered by the FAQ section and you need to submit a form, please note that response time is slower due to the high need for assistance in our community.
If you live in King County or City of Seattle and need rent assistance, complete the Rent Assistance Intake Form to be added to the new waitlist for Rent Assistance and Eviction Prevention.

Get on the list by visiting: https://bit.ly/RentHelpIntake and filling out all of the required information.
Rent Assistance Eligibility

(1) your household MUST owe back rent at your current address, (2) your CURRENT address must be in King County, WA. Rent Assistance is only available at the address you are CURRENTLY residing and (3) your household makes 80% or lower the area median income (AMI).

Frequently Asked Questions

If the FAQs below answer your question, please do not proceed. However, if you need more help answering your question or the below information is not helpful, please click next at the bottom of the page.
I Need Rent Assistance. What do I do?

Visit www.uwkc.org/renthelp and fill out the form at the top of the page to get on our waitlist. Once you get on the waitlist, you have a chance to be selected to formally apply for rent assistance. Selections take place every week and you will be notified by phone and email if you are selected. Being selected does not guarantee eligibility. Once you submit an Intake form you will receive a confirmation email with the subject: "Confirmation: Rental Assistance Client Intake Form". Please keep this for your records.
I Submitted the Waitlist Form. Now what?

The Eviction Prevention Rent Assistance Program (EPRAP) ended on June 1, 2023. United Way of King County is happy to announce our transition to new funding for Rental Assistance and Eviction Prevention in July of 2023. To be considered for those programs, please fill out a new intake form at https://bit.ly/RentHelpIntake. If you submitted a Waitlist Form on or before July 3, 2023, please fill out the new intake form as well. Filling out the Intake Form does not guarantee selection for assistance. Once you have submitted the Intake Form, you will receive an email with the subject "Confirmation: Rental Assistance Client Intake Form". Beginning in July, we will begin randomly selecting candidates to apply for Rent Assistance, weekly. Please continue to check your email for notification of your selection.
How will I know if I was selected for Rent Assistance?

Once you submit a waitlist form you will receive a confirmation email with the subject: "Selected: Rental Assistance". Please search your inbox for this message and keep this for your records. If you have not received this confirmation email then you have not been selected yet and will stay on the list for a chance to be selected the following week. Please do not need submit another waitlist form if you are not selected. If you need to update your contact information, please continue to fill out this support form and one of our Specialists will assist you in doing so.
Can I check the status of my Rent Assistance Application or Payment Status?

Yes! If you have been selected to move forward in the rental assistance process, you can login to your portal here: https://uwkc.socialsolutionsportal.com/login?redirectUrl=/.
I am a Landlord and need an update on my tenants.

Of course! You can review the status of any of your tenants in process of receiving rental assistance by logging into your portal here: https://bit.ly/RentalAssistancePortal.
I received a payment and don't know who it is for.

You can review the Rental Assistance Payment Agreement form that was signed via DocuSign. If you still can't find the information you need about the payment, please email rentalpayments@uwkc.org.
I need to update information (email, phone, address, etc.) on my Rental Assistance Application.

Of course! If you have been selected to move forward in the rental assistance process, you can login to your portal: https://uwkc.socialsolutionsportal.com/login?redirectUrl=/ to update any of your information. You can also fill out the Support Form Below.
I am a Community Based Organization (CBO) seeking information and resources on Rental Assistance.

If you are a community member or CBO only seeking information on the program, please visit and review our website at www.uwkc.org/renthelp. This will be the fastest way to learn and receive updates on the program.
Click on the below images to take you to the (1) King County Rental Assistance Website, (2) Rental Assistance Application Portal, or (3) United Way's Rent Help Website.
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Rental Assistance Support Form

If the FAQ on the previous page answered your question(s) please DO NOT proceed. If you still have question(s) then please provide the information below.
Full Name*
First, Last
Email Address*
example@example.com
Phone Number*
Please enter a valid phone number.
Preferred Language
Preferred Language: Other

Client Type*
Tenant: Household ID (UW)*
Say N/A if you don't know this information.
Landlord: Vendor ID*
Say N/A if you don't know this information.
Tenant: Address*

Street Address

Street Address Line 2

CityState

Zip Code
Tenant: Subject of Inquiry*
Subject of Inquiry: Other*
Filing a Grievance for Denied Application?

If you were denied rental assistance and want to file a grievance Please provide the following information in the inquiry description below: (1) date of the denial email, (2) reason for denial, and (3) any additional information that would be helpful.
Received an Eviction Notice?

If you have received an eviction notice or expecting to receive one, immediately reach out to the Housing Justice Project. They can help you faster than our program. Click their logo below to be redirected to their website.
Landlord: Subject of Inquiry*
Payment Question(s)

If you are expecting a direct deposit (ACH) please check with your bank first before submitting a request ticket. If you are expecting a physical check in the mail, please make sure it has been 4-6 weeks since the payment agreement was signed before submitting a ticket.
(1) If you received a payment and need more information please provide the following details in the inquiry description: payment amount, check number, APR number, and/or additional information that may be helpful.
(2) if you need to send a refund - please provide the tenant's name, tenant's address, and refund amount in the inquiry description.
(3) If you are expecting a payment and want to know the status, please check with your Tenant's Case Manager. Payments can take 4-6 weeks to process after you have been notified of the application approval.
(4) If you have read all the above steps but still need help, please close this form and email rentalpayments@uwkc.org
Inquiry Description*
Should be Empty:

Rental Assistance Support Form

If you live in King County or City of Seattle and need rent assistance, complete the Rent Assistance Intake Form to be added to the new waitlist for Rent Assistance and Eviction Prevention.

Rent Assistance Eligibility

Frequently Asked Questions

I Need Rent Assistance. What do I do?

I Submitted the Waitlist Form. Now what?

How will I know if I was selected for Rent Assistance?

Can I check the status of my Rent Assistance Application or Payment Status?

I am a Landlord and need an update on my tenants.

I received a payment and don't know who it is for.

I need to update information (email, phone, address, etc.) on my Rental Assistance Application.

I am a Community Based Organization (CBO) seeking information and resources on Rental Assistance.

Rental Assistance Support Form

Filing a Grievance for Denied Application?

Received an Eviction Notice?

Payment Question(s)

(1) If you received a payment and need more information please provide the following details in the inquiry description: payment amount, check number, APR number, and/or additional information that may be helpful.

(2) if you need to send a refund - please provide the tenant's name, tenant's address, and refund amount in the inquiry description.

(3) If you are expecting a payment and want to know the status, please check with your Tenant's Case Manager. Payments can take 4-6 weeks to process after you have been notified of the application approval.

(4) If you have read all the above steps but still need help, please close this form and email rentalpayments@uwkc.org