Dakine Contact Form

First Name*

Last Name (optional)

Email*

example@example.com

Region*

Dakine's European website is currently being redeveloped and is temporarily unavailable. You can look for its return in the Spring of 2025.

If you require immediate customer service, see the options below.

If you are located in UK&I and purchased your product from a retailer, please direct any queries or questions to that retailer. If you purchased through Dakine.com or have any other queries, please contact dakine.cs@sportax.co.uk

If you are located elsewhere in Europe, you can email cs-dakine@allsport-group.com.

The US / Canada Dakine customer service department is not able to assist with any customer service issues from Dakine's European website or customers.

We apologize for any inconvenience.

Step One*

Step 2 - Question About a Product*

Dakine Repair Service

Thank you for contacting Dakine and apologies that your gear is not holding up. Unfortunately, Dakine does not offer any repair services. Most of our customers have had success getting their item repaired by a local seamstress or through a luggage repair shop, depending on the item that needs repair. Hopefully you are able to get your item repaired locally and can continue using it for years to come.

Warranty Question

Dakine Warranty Information

Here are some things to know about Dakine’s warranty:

If you feel your product has failed within the warranty period*, the next step is to fill out a warranty claim found at this link - www.dakine.com/pages/request-warranty

*Before you take the time to submit your claim, be sure to visit this page www.dakine.com/pages/warranty to see if your issue is covered. All our products have varying warranty periods and eligibility issues so you will want to be sure your product is still under warranty before submitting a claim.

Dakine Warranty is only available for residents of the US and Canada. Residents of other countries are not eligible to submit a warranty claim.

Sponsorship Question

Where Was Item Purchased?*

Sizing - Product Category

Step 3 - Product Category*

Step 2 - Help With an Order*

Information about modifying your order.

Our warehouse processes orders very quickly and even orders that were recently submitted are already being processed and cannot be cancelled or modified in any way. If you ordered the incorrect item, the best option is to place a new order for the correct item and return the incorrect item for a refund.

If you need to change the shipping address, UPS might have the answer for you. UPS My Choice is a service from UPS that allows the recipient to make a host of changes to their incoming delivery including changing the delivery address. Check out UPS My Choice to see everything this service offers.

Step 2 - Help With a Return or Exchange*

Step 2A - Modify Order*

US Order / International Order*

Order Number

I ordered style...

Provide style name or number of the correct item you ordered.

I received the incorrect style...

Provide style name or number of incorrect item you received. ATTN! Please provide a photo of the label of this item.

This Item is missing from my order

Provide the name or style number of the item missing from your order.

I received this item damaged

Provide style name or number of the item you received damaged.

Wholesale Department*

Pro Account*

New Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

When submitting a ticket regarding an item missing from your order, please attach a photo of the packing slip that was included with your shipment.

When submitting a ticket regarding an item that was received damaged or defective, an image of the damaged or defective area is required. Please attach.

Type a question

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