RESEARCH FEE: To begin services with Away with Ashley, LLC a non-refundable $25.00 research must be received. After filling out the inquiry form, we will be in contact with you to discuss methods of payments. Returning clients will have the fee waived.
RESERVATIONS: Please visit www.awaywithashley.com, www.facebook.com/Awaywithashleyllc, or call Away With Ashley at (419) 307-8342 or contact us via email at awaywithashleyllc@gmail.com
IDENTIFICATION: Guests are required to make reservations in the full name that is listed on his/her government document they will use for travel. If you need to make any changes to a name after travel documents have been issued, clients will be responsible for all name change fees, if applicable.
PAYMENTS: Away With Ashley, LLC wil process all payments to the supplier, a credit card authorization form is required before any payments can be processed and can be found at www.awaywithashley.com.
REFUNDS: All research fees and depsoits are non refundable and non transferable. Each supplier has their own refund policy and Away With Ashley, LLC will honor the suppliers refund policy if applicable. If the supplier does not offer a refund, Away With Ashley will not be responsible for any monies lost, owed or returned. Many suppliers may not refund cash but rather issue a form of credit. Due to different supplier policies it is HIGHLY reccommended that all travelors obtain travel insurance to protect your vacation investment.
PASSPORTS AND VISAS: Passengers are responsible for ensuring that they have the proper travel documents and MUST CHECK with the respective consulate(s) or a visa agency to determine whether any visas or passports are required. Passports are required to be valid for at least 6 months after the date of travel. Some countries require a full blank “VISA” page in the passport for stamping purposes. Any information provided on travel description pertains to US citizens only. Non-US citizens should check with the respective consulate of the country(s) to be visited for current entry requirements. We strongly suggest all cruise passengers to have a valid passport in their possession while cruising, although not required.
TRAVEL PROTECTION: Missing a vacation is bad enough. Losing the money you paid for your vacation is even worse. Therefore, we highly recommend Travel Protection that helps provide coverage for Trip Cancellation, Interruption, Baggage Loss or Delay, Medical Expenses and more. You are required to select and purchase travel insurance yourself for domestic and international tours. For Caribbean, Mexico and Cruise Tours, we can add travel insurance to your package when making your reservations.
TRAVEL DOCUMENTS: Provided full payment is received no later than your Final Payment Due date, travel documents and travel instructions will be sent via email prior to travel.
PRICES: Prices are correct at time of publication; however, as airfares continually fluctuate and classes of service may have limited capacity, tour package prices and availability will change accordingly. In case of human or computer error, Away With Ashley, LLC reserves the right to re-invoice for the correct price or service. Prices are not guarenteed until a deposit is made.
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PAYMENTS & CANCELLATION
Deposit: A deposit is due at the time of reservation. All deposits are non-refundable and non-transferrable. All reservations (except where specified) will require a deposit and will be clearly noted the amount due and monthly payment plan, if applicable.
Full Payment: All reservations can be paid in full at time of booking as long as the tour still has available space.
Late Payment: If there is any outstanding balance by the Final Payment Due date listed on your invoice, a late fee will automatically be added to your invoice one day after your final payment date. Late fees vary. Please see each individual tour description for late fee cost. Some suppliers may cancel the reservation if payment is not made by the final payment date and may not be able to be reinstated.
Reinstatement of Reservations: If your travel reservations have been cancelled, and you notify us within 14 days that you want to reinstate your reservations, a non-refundable service reinstatement fee of $50 ($200 for international tours) will be added to your invoice and must be paid in advance in order to apply for reconfirmation of services. Reservation reinstatement is based on availability and is not guarenteed.
Cancellation: Once reservations have been made, cancellations will only be accepted in writing. Email your cancellation request to awaywithashleyllc@gmail.com with your invoice number, full name, and date of travel. If you do not receive an acknowledgment within 48 hours, please call (419) 307-8342 to ensure your information was received.
Reservation Changes: Changes to an existing reservation, whatever the cause, will incur a $50 per person charge plus any additional supplier fees. This includes name changes* and removal of any services such as optional tours and transfers. *Please note that name changes to airline reservations are subject to full cancellation and rebooking. Replacing a traveling passenger with another traveling passenger constitutes a cancellation, subject to cancellation penalties, and is not covered by this Reservation Changes policy. Changes or additions after departure are subject to local rates at the time of amendment and must be paid directly by the passenger to the service provider. There are no refunds for unused services.
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AIRLINES: Away With Ashley, LLC is not responsible for the services and policies imposed by the airlines. Airline schedules and flights are subject to change without notice. Away With Ashley, LLC is not responsible for penalties incurred for tickets, international or domestic, travel due to schedule and/or flight changes. Airlines reserve the right to demand immediate issuance of tickets whenever they determine that specific flights are heavily booked even when normal ticketing rules do not require tickets to be issued until a later date. In this instance, Away With Ashley, LLC will require immediate and full payment of the airfare. This situation overrides invoice terms and conditions and payment due dates. If full payment is not received, seats will be canceled by the airline and may not be available to be rebooked on the same flights or at the same airfare. Any replacement air arrangements and airfare will be the sole responsibility of the passenger.
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Airline Frequent Flier Programs: Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares, as well as some code-share flights, are not eligible for mileage accrual. Not all published airfares are eligible for mileage. Away With Ashley, LLC will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.
Contact Information: Pursuant to TSA Secure Flight requirements, passengers are responsible to provide Away With Ashley, LLC with their name as it appears on their passport (or other government-issued I.D. when traveling), date of birth, gender, address, phone number, email and fax data for all passengers. Passengers must ensure that names are correctly listed on their invoice. Away With Ashley, LLC will not be responsible for passengers who do not receive an invoice or documents or are denied boarding due to inaccurate information.
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Airline Name Changes: Any name change including minor spelling corrections may require airline reservations to be canceled and rebooked. Reservations are subject to current availability and pricing at the time of rebooking. Once airline tickets are issued, subsequent name corrections will be subject to an airline rebooking fee which may be as much as the full value of the airline ticket plus a $50 revision fee per change. Away With Ashley, LLC will not be held responsible for the denial of services by a carrier due to any name discrepancy. Name changes must be advised in writing at awaywithashley@gmail.com.
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Schedule Changes: In the event of an airline schedule change, Away With Ashley, LLC will make every effort to inform passengers of the schedule change and new flight schedule prior to departure. Away With Ashley, LLC is not responsible for schedule changes including, when applicable, changes in routing and/or the number of stops in the itinerary. Away With Ashley, LLC is unable to provide compensation for schedule changes, seat assignment modifications, or cancellations implemented by an airline. In the event of any change in flight itinerary made directly between passengers and their airline, it is the passengers' responsibility to advise Away With Ashley, LLC of amended flight details in writing at awaywithashleyllc@gmail.com. Away With Ashley, LLC cannot be held responsible for land services, including arrival and/or departure transfers, if flights are changed without its knowledge.
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Transfers: Away With Ashley, LLC will automatically add roundtrip transfers for international travel unless otherwise stated by the passenger at the time of booking.
CRUISES:
Ship & Itinerary Changes: Cruise itineraries and ships are subject to change without notice. Furthermore, cruise ships may be chartered and/or departure dates canceled, in which case all monies will be refunded. Away With Ashley, LLC takes no responsibility for ship substitutions or itinerary changes imposed by a cruise line and is not responsible for any losses you may incur including the issuance and/or cancellation of airline tickets or visa fees.
Gratuities: Will automatically be added to all cruise bookings.
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Health Requirements: Check the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. Required inoculations, if any, must be recorded by clients' health practitioner on a valid vaccination certificate which the client must carry for proof of inoculation where required.
Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights.
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Luggage (Airlines): Many airlines apply charges for checked bags. Away With Ashley, LLC is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. The passenger is required to pay for the bag fees during the check in process 24 hours before departure. If your luggage is lost or damaged by the airlines, a baggage claim form MUST be filed with the carrier before leaving the airport
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PASSENGER AGREEMENT: All passengers are required to complete a Passenger Agreement prior to travel and, by so doing, formally accept Away With Ashley, LLC's Terms & Conditions. The terms and conditions must be accepted by the MAIN travelor on behalf of all travelor's in the group and submitted before the booking can be complete. Customers who are unable to receive and complete their Passenger Agreement via www.awaywithashley.com or by email may request the Agreement be provided via fax or mail. Travel documents will not be released without a completed Passenger Agreement. Away With Ashley, LLC reserves the right to cancel bookings without a completed Passenger Agreement. The Passenger Agreement incorporates these Terms & Conditions including the following Release from Liability, Assumption of Risk and Binding Arbitration Clauses. Completion of the Passenger Agreement constitutes an agreement to these Travel Terms & Conditions and Release Away With Ashley, LLC from Liability, Assumption of Risk and Binding Arbitration Clause.
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RELEASE FROM LIABILITY: Away With Ashley, LLC, its shareholders, directors, officers, employees and affiliates, (collectively "Away With Ashley") does not own or operate any entity which is to or does provide goods or services for your trip including, for example, ownership or control over hotels or other lodging facilities, airline, vessel, bus, van or other transportation companies, local ground operators, providers or organizers of optional excursions or equipment used thereon, food service or entertainment providers, etc. All such persons and entities are independent contractors. As a result, Away With Ashley, LLC is not liable for any negligent or willful act or failure to act of any such person or entity, or of any other third party. Without limitation, Away With Ashley, LLC is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to, acts of God, acts of government, force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, or the threat thereof, overbooking or downgrading of accommodations, structural or other defective conditions in hotels or other lodging facilities, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely, dangers associated with or bites from animals, pests or insects, marine life or vegetation of any sort, dangers incident to recreational activities such as swimming, kayaking, sailing, canoeing, rafting, hiking, walking, bicycling, etc., sanitation problems, food poisoning, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, illness, epidemics or the threat thereof or for any other cause beyond the direct control of Away With Ashley, LLC. In addition, I release Away With Ashley, LLC from its own negligence and assume all risk thereof.
ASSUMPTION OF RISK: I am aware that weather conditions may be severe, adverse and/or unpleasant. I am also aware that medical services or facilities may not be readily available or accessible during some or all of the time during which I am participating on the trip. In order to partake of the enjoyment and excitement of this trip, I am willing to accept the risks and uncertainty involved as being an integral part of my adventure. I hereby accept and assume full responsibility for any and all risks of illness, injury or death and of the negligence of Away With Ashley, LLC and agree to hold harmless and release Away Wth Ashley, LLC from claims of third-party negligence.
KNOWING AND VOLUNTARY EXECUTION: I have carefully read these Terms and Conditions and the booking information sections of this document, and fully understand its contents. I am aware that this is a release of liability and a contract between myself and Away With Ashley, LLC and agree of my own free will. By signing, I agree to these Travel Terms & Conditions and Away With Ashley, LLC Release from Liability, Assumption of Risk and Binding Arbitration Clause for myself, each member of my traveling party and any minor children accompanying me.
USE OF WEB SITE: https://www.Awaywithashley.com
Agreement between Customer and Away With Ashley, LLC: www.awaywithashley.com is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of www.awaywithashley.com constitutes your agreement to all such terms, conditions, and notices.
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Liability Disclaimer: The information, products, and services published on this web site may include inaccuracies or typographical errors. Changes are periodically made to the information which appears here. The content of this site is not guaranteed to be complete, accurate, or available and may be changed at any time without notice. Away With Ashley, LLC may make improvements or changes on this website at any time. In no event shall Away With Ashley, LLC be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this website, or for any information, products, and services obtained through this website, or otherwise arising out of the use of this website.