🔒 General Membership Terms
Membership is open to individuals aged 16+ only.
Membership is limited to 50 members to ensure a calm, uncrowded training space.
All members must complete a Health & Safety form, disclaimers, and full induction before using the facility.
Use of the gym and its equipment is at your own risk – always seek medical advice if you have pre-existing conditions.
You agree not to use your membership for business, fraudulent activity, or operate more than one account.
Members may be subject to routine DBS checks due to potential presence of vulnerable individuals.

🔑 Access & Key Fob Policy
The gym operates 24/7 access via your individual key fob.
Use between 12–5am must be pre-notified via text message.
Sharing your fob or letting others in is strictly prohibited and will result in immediate termination with no refund.
Any issues with your fob must be reported immediately.

🧒 Minors Policy
Minimum age for participation as a member is 8 yrs old (cardio & Bodyweight only, under supervision).
Under-16s must be supervised at all times by a parent or guardian.
Unders 8's - There are no crèche or childcare facilities, children are able to be within the facility while members train but must be supervised and don't use any equipment.

🧼 Hygiene, Cleanliness & Housekeeping
Wipe down all equipment after use with the products provided.
Return all weights, plates, and equipment after use.
No dropping of weights outside area.
Keep the facility clean – dispose of rubbish properly and treat the space with respect.
Maintain personal hygiene – clean clothing and deodorant are a must.

📸 Filming, Photography & Conduct
Filming is allowed and uploads to socials please tag us in however no filming or photographing others without their express consent.
No filming where children are present.
Loud, aggressive, or inappropriate behaviour is not tolerated.
Training others for compensation is not permitted unless agreed in writing with MBPT.

🔇 Community & Respect
No shouting, grunting, loud phone calls, or inappropriate language.
This is a supportive, ego-free environment – treat others how you'd like to be treated.
Appropriate attire must be worn (no flip flops, hi-vis, workwear, etc.).
MB Health & Fitness welcomes members regardless of race, gender, ability, or background.

🚨 Emergencies & Safety
Report all accidents, injuries, or equipment issues to the owner immediately.
Panic alarm and first aid kits are located inside the gym.
AED (defibrillator) is available within the facility or at New Point Stores across the road.

💳 Payments, Cancellations & Changes
Monthly payments are made via direct debit.
A one-month cancellation notice is required, submitted in writing to:
📧 info@mbperformancetraining.co.uk
Appointments cancelled with less than 24hrs’ notice are non-refundable.

🧠 Use of Facilities
Group training or classes may take priority on the studio floor – please cooperate where needed.
Outdoor training areas may have restricted hours for safety reasons.
CCTV is in operation at all times for the safety of members and staff.

⚠️ Disclaimer & Liability
By submitting this form, you acknowledge that:

You are using the facilities at your own risk.
You are responsible for your health, fitness, and actions within the studio.
You release MB Health & Fitness Studio and MBPT from liability relating to any injury or incident, including during unstaffed hours.

🔐 Privacy Policy Statement - MB Health & Fitness Studio

At MB Health & Fitness Studio, we are committed to protecting your privacy and handling your personal information with transparency, care, and respect. This policy outlines how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. What Information We Collect
We may collect and process the following personal data:

Full name, date of birth, contact details (email, phone number, address)
Emergency contact information
Medical or health information relevant to exercise participation
Payment and billing details (via secure third-party processors)
Membership usage records and booking history
CCTV footage for safety and security
Communication records (e.g., emails, messages)

2. How We Use Your Information
We collect this data to:

Manage your gym membership and access to our facilities
Deliver relevant services including PT sessions, classes, or treatments
Monitor health and safety, including in emergencies
Process payments and manage cancellations
Communicate important updates, schedule changes, or policy updates
Maintain facility security (e.g. CCTV and key fob access logs)

3. How We Store and Protect Your Data
Your data is securely stored on password-protected systems, accessible only to authorised staff.
Paper records (if any) are securely locked away.
We use third-party platforms (e.g. Fresha, GoCardless) which are GDPR-compliant for bookings and payments.
CCTV footage is stored securely and only accessed if necessary for safety, incident investigation or legal matters.

4. Data Sharing
We do not sell, rent, or trade your personal data. We may share your data only with:

Emergency services (in the case of injury or incident)
Legal authorities (where required by law)
Third-party service providers (for payment processing, booking systems, etc.) who meet strict data protection standards

5. Your Rights
Under data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of any inaccurate or incomplete information
Request deletion of your data (subject to legal obligations)
Withdraw consent for non-essential communications
Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused

6. Marketing Communications
We may occasionally send you updates or offers related to your membership or services we provide. You can opt-out at any time by clicking ‘unsubscribe’ or contacting us directly.

7. Retention Period
We retain your personal data only as long as necessary for the purposes outlined, or to comply with legal and regulatory obligations. Basic membership data may be retained for up to 7 years after cancellation, in line with financial and insurance requirements.

8. Contact Us
If you have any questions about how your data is handled or wish to exercise your rights, please contact:
📧 info@mbperformancetraining.co.uk