5. Services
Subject to the terms of this Agreement, The Lab will provide each Member, services including but not limited to those described below. These services are referred to in this Agreement as the "Services."
5.1. Building Use. Access to the shared or private office space specified in the Membership Details form. All Memberships include use of the kitchen, meeting rooms and coworking space.
5.1.1 Upon acknowledgement and completion of the Membership Agreement, member will receive an access code or card key (depending on type of membership) which will allow access to The Lab 7AM thru 11PM, 7 days per week. Day Pass and Guests excluded.
5.1.2 A member of The Lab staff will be onsite occasionally from 9:00am-5:00pm on Weekdays.
5.2 The Lab Furnishings. The Lab provides Members use of furnishing in all areas.
5.2.1. The Lab Furnishings provided are the sole property of The Lab.
5.2.2. The Lab Furnishings may never be removed from The Lab.
5.2.3. The Lab Furnishings may only be moved upon approval of The Lab staff.
5.2.4. Any damage to The Lab Furnishings by Member is the sole responsibility of the Member. Member may be liable for the full replacement cost of any items damaged by member.
5.2.5. Any damage to The Lab Furnishings by Guests is the sole responsibility of the Member.
5.2.6. The Lab does not guarantee The Lab Furnishings for any particular purpose or usage.
5.3 Member Furnishing and Belongings. Members may bring furnishings and belongings if they reserve a private office, upon approval of The Lab staff.
5.3.1. Member Furnishing and Belongings must be left within reserved space only.
5.3.2. The Lab is not responsible in any way for Member Furnishings or Belongings.
5.3.3. Members should safeguard their Furnishings and Belongings.
5.4. Shared Conference/Meeting Rooms: Subject to availability, members can reserve conference rooms during The Lab hours. Special arrangement must be made with The Lab staff for usage of the Atrium.
5.4.1. All monthly memberships are entitled to discounted rates to reserve the conference Rooms.
5.4.2. DayPass/Guests/Single Day Use non-members have NO discounted conference room or meeting room rates included in their Membership. Any conference or meeting room usage is billable at the current prevailing rate for non-Members and usable during standard office hours unless special arrangements are made with The Lab staff.
5.5 Shared Space: The Lab atrium area is a shared space.
5.5.1. Shared space and common areas can be used by all members.
5.5.2. Shared space is the primary work area of Flex Desk members.
5.5.3. Shared spaces are to be used by our members and guests on a temporary basis, meaning reserving desks or work areas is not permitted. Personal and work items should not be left overnight, and all work areas used by members should be cleaned and items removed when finished working.
5.6. Events in the Shared Space: From time to time, The Lab will have events in the atrium.
5.6.1. The events will be mostly in the evenings or weekends, but occasionally there will be events during normal business hours.
5.6.2. Members are invited to all events sponsored by The Lab unless specifically stated.
5.6.3. All events will be advertised in advance in the events calendar or on the app platform.
5.6.4. If not attending the events, feel free to work in one of the vacant conference rooms. Note that you may be sharing a conference room with a fellow coworker.
5.6.5. The Lab may reconfigure the main area during events by removing the tables and adding more chairs prior to the event.
5.7. Private Offices: Some membership Agreements will contain occupancy of private offices.
5.7.1. Member acknowledges that office space has a limited capacity. Whether or not additional members are included in Members account, no more than that capacity is permitted to work in Members space at any given time. Office space capacity is limited to (5) people. Office access will be limited to (4) persons including the primary member.
5.8. Guests. The Lab allows Guests (Visitors) for all members.
5.8.1. All non-member Guests are required to possess and display a valid visitor pass at all times.
5.8.2. Conference Room usage will include visitor passes up to the standard capacity of the room.
5.8.3. All non-member visitors must check in and will be required to pay a reservation fee for usage of the space.
5.8.4. Members are required to have ALL visitors check in prior to usage of the space.
5.9. Facility Maintenance. The Lab will provide regular maintenance of the office space.
5.9.1. The Lab will be professionally cleaned regularly and as needed.
5.9.2. Garbage and recycling will be emptied 5 times//week.
5.9.3. The Lab will provide heat and air conditioning during regular business hours on regular business days.
5.9.4 Any maintenance resulting from damage, misuse or mistreatment by a Member will be billed to that Member in their next monthly membership bill at up to the actual cost + 5%.
5.10. Facility Security. The Lab provides all monthly Members with key code or card key access.
5.10.1. Card key access is available at all entrances.
5.10.2. Key panel code access is available at the main entrance only.
5.10.3. All exterior doors are to remain closed at all times unless expressly opened by The Lab staff.
5.10.4. Members with Private Offices will access their office suite using the same card key. Individual offices will be accessed with a door key.
5.10.5. The Lab is equipped with security cameras throughout the space.
5.10.5.1. For security reasons, The Lab may regularly record via video certain areas in the Premises.
5.10.6. Members should safeguard The Lab property.
5.10.7. Members will be liable for replacement fees should any such property be lost, stolen or destroyed.
5.11. Keys and Card Keys
5.11.1. All keys and card keys are the property of The Lab and should never be duplicated for any reason.
5.11.2. Member may not lend, share or transfer any access codes, keys or Card Keys to any third party.
5.11.3. A lost card fee of $25 will be charged for any lost card key.
5.12. Network, Internet and IT Infrastructure. Members are entitled to access and use of The Lab's business-networking site, and unlimited access to and use of the shared Internet connection.
5.12.1. The Wireless networks are shared infrastructure. Network abuse may result in reduction in Member bandwidth. .Repeated abuse may result in termination of Membership.
5.12.2. Each Member is responsible for completing and updating their Member Profile on the The Lab Member Portal site.
5.12.3. The Lab may provide Members with other IT amenities as they become available.
5.12.4. The Lab does NOT make any warranties or guarantees about security, and it is the customer's responsibility to secure their own personal machine with intrusion detection/prevention software (firewall) and anti-malware clients.
5.13. Printers/Copiers: Each Member is granted access to the copier/printer.
5.13.1. Currently, there is no fee or limitation to copying and printing, but The Lab can set a fee at its discretion.
5.14. Member Portal. The Lab will provide a Member portal with valuable Members-only information, the Members-only event calendar, conference room calendars, Membership billing and billing history and other Member-only perks.
5.14.1. Opportunity to participate in Member-only events, benefits and promotions.
5.14.2. Discounts on The Lab event space.
5.14.3. Access to The Lab Membership program benefits.
5.15. Pets: Pets are not allowed at The Lab.
5.15.1. The only exception being REGISTERED service dogs and wearing a vest to identify dog as such
5.16. Staff on site: The Lab staff will occasionally be available on-site during regular business hours/days.
5.16.1. "Regular business hours" are generally from 9:00 a.m. to 5:00 p.m. with the exception of days prior to U.S. federal holidays, when our regular business hours end at approximately 2:00 p.m.
5.16.2. The Lab Staff may not always be available during "regular business hours."