1. Any account, which becomes past due or exceeds its credit limit, is subject to being closed immediately without further notice. Past due amounts will be clearly indicated on the month end statement. If your account is closed, it will notbe reopened until it is brought current.
2. Disputed items will not be considered as delinquent providing that the invoice number and nature of the problem are communicated to our Credit Manager. If the disputed amount is determined as owed, it resumes its delinquent status at that time.
3. Invoices are due on the 25th of the month following the transaction date. Unpaid invoices are considered past due on the 25th of the month, and service charges will accrue at 18% Unpaid service charges may cause your account to be closed like any other unpaid invoice. We reserve the right to change our credit policy with 30 days notice.
4. Checks that are returned to our company will be charged to the customer's account along with a $35.00 bad check fee. If two NSF checks are received within 90 days from the same customer, future orders are subject to shipment on a "cash only" basis.
5. A convenience fee of 1.5% will be added for all credit card payments.
6. It is the responsibility of the customer to provide Espy with a current list of authorized purchasers in writing and to ensure the list is updated. Espy Lumber Company cannot be held liable for unauthorized purchases resulting from the customer's failure to keep this list maintained.
Materials Returned Policy
1. We will accept stock material returned to our yard in salable condition; and accompanied by our invoice for full credit (no restocking charge) up to forty-five (45) days from date of purchase. This material must be inspected by our Yard Foreman before credit may be issued.
2. We will pick up stock material from a customer's job site in salable condition accompanied by our invoice up. to forty- five (45) days from the date of purchase for a restocking charge of 10% The minimum restocking charge is $25.00.
3. We will pick up or accept at our yard any stock or special order material that is shipped in error, defective or not up to grade for full credit only if we are notified of the Problem with five (5) working days of the sale or delivery.
4. If material which we have been requested to pick up is not stacked or is not salable in the judgment of our truck driver, he has been instructed to leave the material on the job site and inform his supervisor so that a company representative can return to the job site to inspect the material.
5. Special order items ordered in error by the customer may be retuned for credit only if we may return them to our vendor. There will be a handling charge of 10% plus whatever restocking or freight charge is imposed by our vendor. Special order items ordered in error by Espy may be returned for full credit.
6. Certain special order items such as special siding pattern and special run mouldings have minimum footage requirements. When these minimum requirements exist, the customer's order will be subject to them. We will not accept the difference between the mill's minimum and the actual requirements of a job as a return for credit.
Warranty Policy
1. We warrant that we have good title to the products that we sell, but WE EXPRESSLY DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. We neither assume nor authorize any other person to assume for us any liability in connection with the sale of our products. No oral statement shall bind Espy as an express warranty and all express warranties flowing from us to the buyer shall be in writing. This disclaimer on our behalf shall not operate to disclaim any warranties from the manufacturer of the products we sell which shall flow directly to the purchases.
2. From time to time we will offer overstock, obsolete or damaged goods for sale at special prices. All such items are sold "as is" and all sales are final.