Do you have an employee that is challenging to manage? An employee who is confrontational, uncooperative, or disruptive? You are not alone. Many managers struggle with employees who are difficult, resistant to change or have behavior and attitude problems.
In this workshop you will learn:
- Common employee behaviors and how to identify them
- Communication strategies to de-escalate tension and build rapport
- Coaching techniques for setting clear expectations and consequences
- When and how to proceed with formal disciplinary action and documentation
- How to maintain your own professionalism and leadership effectiveness
You'll leave with an action plan for providing more effective feedback to improve performance and reduce problematic behaviors among our difficult employees.
This workshop will provide you with practical skills and strategies you can apply immediately to manage your most challenging employees more effectively. You'll walk away feeling more confident in your ability to handle difficult situations and improve employee performance.
Register Below!