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  • We understand that you may need a change in your rate structure. For us to better assist you, kindly provide us with additional information. If the rate change is related to an existing ticket that you have submitted through the AOA Service Desk, please specify the ticket number below. Additionally, if the rate change is specific to a meeting or product code, please provide us with that information. Our team is dedicated to ensuring that your experience with us is smooth and seamless, and we appreciate your cooperation in helping us resolve any issues that may arise.

  • Rate Structure Discovery

    Rate structures allow your association to categorize customer pricing. Products can reference rate structures across your organization.
  • The standard rate is the typical price for a product or service that is generally accepted in the market. This price is not eligible for any discounts or special deals, and it is used as a reference point to determine the value of other products or services. In Personify360, we refer to this as the List rate, which is equivalent to the non-member rate.

  • Member Rates

    Many members can receive discounted pricing, but your organization might have a more complex pricing system that depends on your membership classification or rate. To determine your member rates, please answer the following questions.
  • Purchasing Group Rates

  • Employer Rates

    Does your organization extend special pricing to employees of a specific employer?
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