• HME Job Application 

  • HealthQuest Inside Picture
  • HealthQuest, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will be considered without regard to age, race, color, sex, religion, nation origin, marital status, ancestry, citizenship, veteran status, sexual orientation or preference, or physical or mental disability.

  • JOB OVERVIEW 

    Provide a high level of customer service in partnership with staff by guiding customers in the purchasing of Home Medical Supplies and Equipment that are suitable for their healthcare needs and maximizing sales growth.

  • ESSENTIAL JOB DUTIES:

    • Work in partnership with the store manager/owner of HealthQuest to maintain proper inventory management through ordering, stocking, audits, and pricing along with other duties as required.
    • Develop a high level of product knowledge over time and educate patients and family care providers on the proper use of equipment.
    • Perform various data entry tasks such as product updates and price modifications.
    • Ensures compliance with HealthQuest policies and procedures and performs all job functions with HealthQuest’s Mission, Vision, and Goals in mind.
    • Actively make warm calls to service providers ( Primary Care Physicians (PCP), Physical Therapists (PT), Occupational Therapists (OT), Vascular Surgeons, care homes, and assisted living facilities) and referral sources to foster a positive relationship with local clinicians in the community.
      Maintain confidentiality of Client/Customer’s information according to the Employee Handbook.
    • Follow Company Policy in properly cleaning and maintaining rental equipment.
    • Track, maintain, stock, and order DME products.
    • Coordinates sale displays in the store for maximum marketing visibility.
    • May be called on to oversee other store personnel by giving instructions in relation to sales, inventory, record keeping, and store operations.
    • Occasionally, planning and preparing employee work schedules may be required.
    • Answer customer/partner inquiries or complaints via phone, email, fax, or in-store.
  • JOB QUALIFICATIONS:

    •  High School Diploma (or a General Education Degree (GED)) and AA or related field.
    • Previous sales experience, with a preference for a background in seating and positioning, power-operated mobility devices, and durable medical equipment (DME).
    • Practical knowledge of mathematics,  technology,  and software applications.
    • Previous sales experience in the Home Medical Equipment (HME)/Durable Medical Equipment industry is a PLUS.
    • Have Strong Time Management skills
    • An ability to demonstrate excellent communication and customer service skills.
    • Local travel may be required for detailing to clinicians, product delivery, and pick-up.
    • Must have the ability and temperament to work well with others.
    • Must be able to work a flexible schedule (store hours are M-F, 9 am-5 pm)
    • Must be able to work independently
    • Must be able to read and interpret various rules and regulations to carry out the essential functions of the position.
    • Must be able to sit/stand for long periods of time and may be required to lift up to 50 pounds.
    • Proof of COVID-19 Vaccination Status Required
    • May be required to wear PPE (i.e. face mask).
  • PERSONAL INFORMATION

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  • JOB SKILLS & TRAINING

  • REFERENCES

    Please list Three (3) Professional References that are familiar with your work life.

  • Reference 1

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  • Reference 2

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  • Reference 3

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  • CERTIFICATION & AUTHORIZATION

    The above information is true and correct. I understand that, in the event of my employment by HealthQuest,Inc., I shall be subject to dismissal if any information that I have given in this application is false or misleading or if I have failed to give any information herein requested, regardless of the time elapsed after discovery.

    I hereby authorize all corporations, companies, credit agencies, schools, government agencies, persons, military services, and former employers to release information they may have about me to HealthQuest, Inc. or its agents and employees, and release all persons or companies from any liability or responsibility from doing so. I authorize HealthQuest,Inc. to inquire into my educational, professional, and past employment history references as needed to research my qualifications for this position. I hereby give my consent to any former employer to provide employment-related information about me to HealthQuest,Inc. and will hold HealthQuest,Inc. and my former employer harmless from any claim made on the basis that such information about me was provided or that any employment decision was made on the basis of such information. Further, I authorize HealthQuest, Inc. to conduct a background check regarding my character, personal reputation, and previous (and/or current) employment history. 

    I understand that nothing in this employment application, the granting of an interview or my subsequent employment with  HealthQuest,Inc. is intended to create an employment contract between myself and HealthQuest,Inc. under which my employment could be terminated only for cause. On the contrary, I understand and agree that, if hired, my employment will be terminable at will and may be terminated by me or HealthQuest,Inc. at any time and for any reason or no reason at all. I understand that no person has any authority to enter into any agreement contrary to the foregoing.

    If employed, I will be required to provide original documents which verify my identity and right to work in the United States under the Immigration Reform and Control Act (IRCA) of 1986. The document(s) provided will be used for completion of Form I-9.

     

    I hereby acknowledge that I have read and agree to the above statements.

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