POLICY SUMMARY:
•All Sales are final. Refunds, replacements, or exchanges are handled by case and is at our discretion.
• No mice will leave our possession until they are paid in full.
•Mice may be pulled from a sale at any time if health and/or temperament checks are failed.
• If you come into a position where you can no longer take care of your mouse, they are welcome back. Any mice from our mousery are not to be sold, traded, rehomed or otherwise have ownership transferred and are to be returned to us if their owners can no longer keep them. You are free to contact us anytime and ask us if we have available space or the soonest we will have space avaliable for your mouse/mice.
• We reserve the right to cancel a sale in person or via the internet with no explanation.
• Local Pickup. We require a 50% deposit to hold a mouse. The remaining balance is due the day before or at pickup. Mice will be held for a maximum of one month once paid for.
• Deposits are non-refundable.
• Mice are sold at a first come first serve basis. We will not hold a mouse without a deposit.
• If your mouse is not picked up within 24-hours of our arranged pickup time and date your deposit/ payments will be forfeited.
• If you chose to forfeit the sale for any reason your deposit/payments will be forfeited.
• I currently accept Facebook Pay, Venmo, Cashapp or Cash (at pickup).
• Our mousery is closed to the public. I do not have set hours that we are available. If you would like to inspect and/or interact with a mouse you are interested in, we can arrange a time and place for you to meet our mice.
• We do not knowingly sell any sick animals, and all mice are sold healthy to the best of our knowledge. We will not be responsible for any vet bills incurred by mice that have been sold.
• If you currently own mice, you MUST quarantine your new mice for at least 2 weeks to ensure the health of both your current and new mice.
• We handle our mice on a regular basis. We will not sell any mice that show aggression.
•When picking up mice, please come prepared with a secure carrier for your mouse/mice. You may also purchase one from us if you do not have one.
• We do not ship mice through the mail, but we are willing to work with transporters. Once mice are accepted by the transport service we are no longer responsible for said mice.
•We are not responsible for any transport costs. Transport is 100% buyers responsibility
• If you choose to go through transport payment for the mice will be due in full instead of the 50% deposit.
• All mice will be sent home with food regardless of if you are picking up locally or through transport. If you refuse to take the food and properly transition them at home then the sale will automatically be pulled.