Privacy Policy
Southern Home and Lawn (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers in accordance with North Carolina laws and applicable federal regulations. This Privacy Policy explains how we collect, use, and safeguard your information—including mobile phone numbers—when you interact with our services.
1. Information We Collect
We may collect the following types of information when you use our services:
Personal Information: Name, address, email address, and mobile phone number.
Service Information: Details about the services you request, schedule, or purchase.
Communications >2. How We Use Your Information
Your information is used only to provide and improve our services. Specifically, we may use your information to:
Schedule, confirm, or update service appointments.
Send reminders, important service notices, or account-related information.
Provide customer support and respond to your inquiries.
Deliver marketing messages (only if you have expressly opted in).
3. Mobile Messaging Policy
By providing your mobile phone number, you consent to receive SMS or MMS communications from Southern Home and Lawn related to your services.
Message Types: Service updates, appointment reminders, account notices, and (if opted in) promotional offers.
Message Frequency: Varies depending on your service usage.
Opt-Out: You can stop receiving messages at any time by replying STOP.
Help: Reply HELP for assistance.
Charges: Message and data rates may apply.
Consent Not Required: Consent to receive marketing text messages is not required as a condition of purchasing goods or services.
4. Sharing of Information
Southern Home and Lawn does not share, sell, rent, or disclose your personal or mobile information to third parties or affiliates for marketing or promotional purposes.
We may only disclose your information:
To trusted service providers who perform business functions on our behalf (and only for operational purposes).
To comply with legal obligations, court orders, or lawful requests.
To protect the safety, rights, or property of our company, customers, or others.
5. Data Security
We use reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Messaging Preferences: You may opt out of promotional texts at any time as described above.
Access & Updates: You may request to update or correct your personal information by contacting us.
7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect or store personal information from children under the age of 13.
8. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Updates will be posted on our website with a new “Effective Date.”
9. Contact Us
If you have questions about this Privacy Policy or our mobile messaging practices, please contact us:
Southern Home and Lawn
632 Pinecroft Dr. Clayton Nc 27520
919-858-2161
admin@southernhomeandlawn.com