Treatment Engagement
You have the right and the responsibility to participate in treatment decisions, and in the development and review of your treatment plan. You also have the right to refuse any recommended treatment or to withdraw consent to treatment, and to be advised of the consequences of such refusal or withdrawal. Clients are often given homework assignments between sessions in order to facilitate growth and progress. You have the right to refuse these assignments at any time with the understanding that this could prolong your time in therapy. As your group therapists we will remain dedicated to your treatment and will provide quality care to the best of our abilities. We ask that you, as the client, also take responsibility for your progress in counseling by remaining engaged and committed to your goals.
Treatment Frequency and Attendance
The Mind, Body, Soul Group is scheduled to meet for a total of eight consecutive sessions. We intend for each member to make the best effort to attend all group sessions in order to encourage growth and cohesiveness. The group sessions will also build upon one another, thus missing too many sessions may hinder the effectiveness of group treatment. If three sessions, are missed we will discuss with you whether or not the group is convenient for you at this time. We understand that absences do happen. If you need to miss a group session we ask that you let us know with at least 24 hours notice in order to avoid charge of the session.
Our Relationship
The client/counselor relationship is unique in that it is exclusively therapeutic. In other words, it is inappropriate for a client and a counselor to spend time together socially, to bestow gifts to one another, or to attend family or religious functions. The purpose of these boundaries is to ensure that we are clear in our roles for your treatment and we can remain unbiased participants in your treatment. If there is ever a time when you believe that you have been treated unfairly or disrespectfully, please talk with us about it. It is never the intention to cause this to happen to clients, but sometimes misunderstandings can inadvertently result in hurt feelings. We want to address any issues that might get in the way of the therapy as soon as possible.
Contact Between Sessions
Brief telephone calls or email exchanges regarding a schedule change or asking for a specific piece of information are encouraged. Please allow 24 hours for non-emergency phone calls to be returned. Established clients with an urgent need may call, but an immediate response is not guaranteed. If the concern is regarding something significant, you may want to schedule an appointment. More extensive phone conversations (over 15 minutes in duration) may be charged accordingly as a regular office visit.
We do not have the capability to respond immediately to a menatl health emergency, and so if you experience a crisis in between counseling sessions, please call 911 or one of the crisis lines listed below:
Empact Suicide Prevention Center/24 Hour Crisis Hotline: 480-784-1500
Teen Lifeline: 1-800-631-1314
Maricopa 24 Hour Crisis Hotline: 602-222-9444
Across Arizona: 1-800-252-6465
Payment Policy
Payment is due at the beginning of each counseling session. You may pay with credit card, cash, check or through Paypal. An extra 3.5% + $0.15 charge will be added to a credit card transaction for processing fees, and an extra 2.9% + $0.30 will be added for Paypal fees. The payment scale is as follows: $85/each group session. You may be charged the full rate of a session for any late cancellations or no shows.
Termination Policy and Procedure
Clients may terminate treatment at any time. Mind, Body, Soul therapists may also terminate treatment for the following reasons:
a. The therapist determines that she does not have the expertise to treat the client’s presenting symptoms.
b. The therapist determines that the client needs a higher level of care and she doesn’t provide the scope of services needed for the client.
d. The client is failing to adhere to the treatment plan (e.g. failure to notify the provider of significant changes in condition, lacking follow through with recommendations for treatment to the detriment of client’s progress).
e. Excessive cancellations or after three absences within the course of the group therapy.
f. Failure to pay outstanding charges on client account or failure to pay for services to include no show fees.
g. Inappropriate behavior (e.g. threats, violence, damage to property, or illegal behavior).
If care is terminated, the client will be provided written notice including the reasons for the termination and referrals for alternative sources of treatment (if, in the opinion of the provider, the client would benefit from furthered or alternative treatment).