IT Service Questionnaire

IT Service Questionnaire

Thank you for reaching out to us for your IT Service needs. Before proceeding further, please fill out the below questionnaire. This will help us get familiar with what services you need. (Fill out as much information as you are comfortable with)
Company
Name

First NameLast Name
Phone Number

Area CodePhone Number
Email
example@example.com
Service locations address(es)
Remote office locations address(es)
How many employees?
How many of these employees work at the remote office location(s)?
How many work computers are there?
How many printers/scanners do your company have?
How many landline phones?
How many work cell phones (if using company-issued phones)?
Who is your email provider? (Microsoft, Google, on-premise)
How many physical servers do you have?
Are any of these servers stored off-premises and where (ex. Datacenter)?
Are any of these servers stored on cloud computing services and the provider (AWS, Azure, Google Cloud, etc)?
Who is your Internet service provider and what speeds do they provide?
What are you using for your routing/switching & Access points? (Cisco, Ubiquiti, TP-Link, Netgear, etc.)
What are you using for firewall protection? (SonicWall, Fortinet, Meraki, pfsense, etc)
Are you using VPN? Who is the provider?
How many users and devices need to use VPN?
What are you using for endpoint protection (Anti-Virus)? (Malwarebytes, Webroot, Symantec, etc.)
How are you backing up your data? (RAID, NAS, Dual Drive, Veeam, etc)
Do you have an off-site backup?
What software do you use across your company?
Accounting: (ex. QuickBooks)
Office: (ex. Office 365, Google Workspace)
Photo/video editing: (ex. adobe creative cloud)
Other Software:
What are you using for physical security? (Cameras on-premises, Security Company, etc)
Do you have a person on-site that you use for your day-to-day IT needs? Is this person dedicated to your IT needs or do they have a primary responsibility?
Did you have any other questions for me to answer?
Note that a full site survey of the service location(s) is required before we send out finalized quotes due to unknowns
Should be Empty: