Across NW London a range of different community eye health services are being provided to patients through contracts with local providers. At the moment the way local people access and how GPs refer patients for this kind of treatment varies across eight boroughs: Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hounslow, Kensington and Chelsea and Westminster. This has led to inequality and inequitable access for patients.
Community eye services allow patients to be seen away from the hospital for review and regular monitoring of eye conditions. This includes identifying patients who have conditions including cataracts (which can affect patients vision) and raised eye pressures which could be a sign of glaucoma. The services help support patients by picking up degenerative eye diseases early. Community services also help with the management of some minor eye conditions (e.g. red eye, non specific irritation to the eye and foreign body and emergency contact lens removal.
Our aim is to ensure that community eye health services are easy for GPs to refer into, providing the same level of access and equitable provision for all patients in NW London.
We want to find out from you about how the current service is working for residents and what might make it work better. This will help the NHS design and improve how services work for patients and clinicians as well as reducing the differences between our boroughs.
This survey should take no longer than 10 minutes to complete.
We look forward to receiving your feedback.