New Client & Patient Policy Acknowledgment
Thank you for choosing our hospital for your pet’s care. Please review the following policies carefully:
- The primary owner listed on the account is required to be present at the first appointment.
- All pets must arrive on a leash or secured in a pet carrier at all times. If your pet is in a carrier, please do not open the carrier unless instructed by a staff member.
- Authorized users may bring pets to appointments; however, authorized users must be 18 years of age or older.
- For payments made using a credit card or CareCredit account, the cardholder must be present with a valid photo ID at the time of payment.
Please provide any previous veterinary medical records prior to or at the time of your appointment.
- All patients 3 months of age and older are required to have a current Rabies vaccine to be seen by our hospital unless medically exempt with veterinarian documentation.