Greenhill Feedback Survey
We want to hear from you about how we are doing and what we could improve on, this survey will take 4-8 minutes to complete. Your feedback would be greatly appreciated and help us better meet the needs of our community.
How you use the library
What do you use the library for? (you can select more than one answer)
Use of computers/printer/WiFi
Childrens activities e.g Story Time, Readathons, Craft Club
Adults activities e.g. Coffee Morning, Cinema Night, Knit & Natter
As a warm space
Community events e.g. farmers markets
For newspapers and magazines
If you selected 'Other' please provide more detail below
On average, how often do you use the library?
Never / Not so far!
Few times a week
Once a week
Once a month
Few times a year
Is there anything that would make you use the library more often?
Are there any groups, activities or events you would like the library to set up or provide more of?
Do our current opening hours and days enable you to use the library?
If you selected 'No' or 'Not Sure' to the question above could you provide some more detail below?
Please score the following questions:
Not at all
How welcome are you made to feel in the library?
Are the volunteers helpful when needed?
How happy are you with the book selection?
How happy are you with the library facilities?
How satisfied are you with the cleanliness of the library?
Use this space to give us more information about your scores above:
How do you hear about our events and activities?
Posters and leaflets in the library
Leaflets delivered in the local area
Word of mouth
Local advertising e.g. signs, Active8 etc
Would you like to be communicated with via any other means, if so please tell us below:
What I like about the library most is...
The library would be better if...
We may want more information depending on your answers, if you are happy to please leave your name and phone number below:
If you would like a response to your feedback, please leave your name and phone number below:
By filling in the details below this will provide us with a better understanding of who uses our library and has taken part in this survey. No personal data will be shared and will be deleted once the survey results have been published.
How would you describe your gender?
Rather not disclose
What age range are you in?
How would you describe your household?
Prefer not to say
Do you consider yourself to have a disability?
Prefer not to say
How would you describe your ethnicity?
White Gypsy or Irish Traveller
Mixed: White and Black African
Mixed: White and Black Carribean
Mixed: White and Asian
Any other ethnic group
Should be Empty:
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