Title VI On-Board Ridership Survey

Para participar en la encuesta en español, por favor seleccione la etiqueta en la parte superior de la página.
Title VI On-Board Ridership Survey

BJCTA Max Transit is conducting a survey to better meet your transit needs and help us understand more about users of public transportation services. Please help us by answering a few questions. The survey should take less than 5 minutes to complete and answers will remain anonymous.
Demographics
What is your age?

Under 1616 - 2425 - 3435 - 6262+
Which of the following best describes your gender identity?

MaleFemaleNon-Binary/Third-GenderOther
What is your race?

Black or African AmericanWhiteAsianAmerican Indian or Alaska NativeNative Hawaiian or Other Pacific IslanderTwo or More RacesOther
Are you Hispanic, Latinx, or of Spanish origin?

YesNo
Do you consider yourself to have a disability?

YesNo
How well do you speak English?

Native SpeakerVery WellWellNot Well
Do you speak a language other than English at home?

YesNo
What other language(s) do you speak at home?
What is your estimated annual household income?

Less than $25,000$25,000 - $50,000$50,000 - $75,000More than $75,000
Do you have a personal bank account or credit card?

YesNo
Do you own a personal cell phone?

Yes, a Smartphone with Internet/Data ConnectivityYes, not a Smartphone (no Internet/Data Connectivity)No
Trip Information
What BJCTA/Max Transit bus route are you currently on?
What BJCTA/Max Transit bus route(s) do you regularly use?
How did you pay your Fare for this trip?

Full Cash FareAll Day PassTwo Hour PassMonthly PassAccess Pass (Persons with Disabilities, Seniors 62+ with Valid ID, Military ID, or Medicare Card)Two Week PassU-Pass MonthlyUnsureOther
How often do you use BJCTA/Max Transit service?

First Time RidingLess than Once a MonthOnce a MonthTwice a Month1-2 Days per Week3-5 Days per Week6-7 Days per Week or More
How do you get information about BJCTA/Max Transit routes or service schedules? (Select all that apply)

GoogleBJCTA/Max Transit WebsiteBJCTA/Max Transit MyStop Mobile AppPrinted MaterialsCalling BJCTA/Max TransitOther
Service Satisfaction

Please indicate the degree to which you agree/disagree with the following statements.

	Please Select an Option Below
Existing services reach the areas that I need to travel to regularly.
Buses on routes I regularly use come frequently enough.
I feel safe on BJCTA/Max Transit buses.
The BJCTA/Max Transit buses are clean.
The BJCTA/Max Transit buses operate early and late enough in the day.

Click the 'Submit' button below to complete the survey. Thank you for your response.
Questions? Email us at compliance@bjcta.org
Should be Empty:

Para participar en la encuesta en español, por favor seleccione la etiqueta en la parte superior de la página.

Title VI On-Board Ridership Survey

Demographics

Trip Information

Service Satisfaction

Click the 'Submit' button below to complete the survey. Thank you for your response.

Questions? Email us at compliance@bjcta.org