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Title VI On-Board Ridership Survey
BJCTA Max Transit is conducting a survey to better meet your transit needs and help us understand more about users of public transportation services. Please help us by answering a few questions. The survey should take less than 5 minutes to complete and answers will remain anonymous.
Demographics
What is your age?
Under 16
16 - 24
25 - 34
35 - 62
62+
Which of the following best describes your gender identity?
Male
Female
Non-Binary/Third-Gender
Other
What is your race?
Black or African American
White
Asian
American Indian or Alaska Native
Native Hawaiian or Other Pacific Islander
Two or More Races
Other
Are you Hispanic, Latinx, or of Spanish origin?
Yes
No
Do you consider yourself to have a disability?
Yes
No
How well do you speak English?
Native Speaker
Very Well
Well
Not Well
Do you speak a language other than English at home?
Yes
No
What other language(s) do you speak at home?
What is your estimated annual household income?
Less than $25,000
$25,000 - $50,000
$50,000 - $75,000
More than $75,000
Do you have a personal bank account or credit card?
Yes
No
Do you own a personal cell phone?
Yes, a Smartphone with Internet/Data Connectivity
Yes, not a Smartphone (no Internet/Data Connectivity)
No
Trip Information
What BJCTA/Max Transit bus route are you currently on?
What BJCTA/Max Transit bus route(s) do you regularly use?
How did you pay your Fare for this trip?
Full Cash Fare
All Day Pass
Two Hour Pass
Monthly Pass
Access Pass (Persons with Disabilities, Seniors 62+ with Valid ID, Military ID, or Medicare Card)
Two Week Pass
U-Pass Monthly
Unsure
Other
How often do you use BJCTA/Max Transit service?
First Time Riding
Less than Once a Month
Once a Month
Twice a Month
1-2 Days per Week
3-5 Days per Week
6-7 Days per Week or More
How do you get information about BJCTA/Max Transit routes or service schedules? (Select all that apply)
Google
BJCTA/Max Transit Website
BJCTA/Max Transit MyStop Mobile App
Printed Materials
Calling BJCTA/Max Transit
Other
Service Satisfaction
Please indicate the degree to which you agree/disagree with the following statements.
Please Select an Option Below
Existing services reach the areas that I need to travel to regularly.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Buses on routes I regularly use come frequently enough.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I feel safe on BJCTA/Max Transit buses.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The BJCTA/Max Transit buses are clean.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The BJCTA/Max Transit buses operate early and late enough in the day.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Click the 'Submit' button below to complete the survey. Thank you for your response.
Questions? Email us at compliance@bjcta.org
Submit
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