Para participar en la encuesta en español, por favor seleccione la etiqueta en la parte superior de la página.
Title VI On-Board Ridership Survey
BJCTA Max Transit is conducting a survey to better meet your transit needs and help us understand more about users of public transportation services. Please help us by answering a few questions. The survey should take less than 5 minutes to complete and answers will remain anonymous.
What is your age?
16 - 24
25 - 34
35 - 62
Which of the following best describes your gender identity?
What is your race?
Black or African American
American Indian or Alaska Native
Native Hawaiian or Other Pacific Islander
Two or More Races
Are you Hispanic, Latinx, or of Spanish origin?
Do you consider yourself to have a disability?
How well do you speak English?
Do you speak a language other than English at home?
What other language(s) do you speak at home?
What is your estimated annual household income?
Less than $25,000
$25,000 - $50,000
$50,000 - $75,000
More than $75,000
Do you have a personal bank account or credit card?
Do you own a personal cell phone?
Yes, a Smartphone with Internet/Data Connectivity
Yes, not a Smartphone (no Internet/Data Connectivity)
What BJCTA/Max Transit bus route are you currently on?
What BJCTA/Max Transit bus route(s) do you regularly use?
How did you pay your Fare for this trip?
Full Cash Fare
All Day Pass
Two Hour Pass
Access Pass (Persons with Disabilities, Seniors 62+ with Valid ID, Military ID, or Medicare Card)
Two Week Pass
How often do you use BJCTA/Max Transit service?
First Time Riding
Less than Once a Month
Once a Month
Twice a Month
1-2 Days per Week
3-5 Days per Week
6-7 Days per Week or More
How do you get information about BJCTA/Max Transit routes or service schedules? (Select all that apply)
BJCTA/Max Transit Website
BJCTA/Max Transit MyStop Mobile App
Calling BJCTA/Max Transit
Please indicate the degree to which you agree/disagree with the following statements.
Please Select an Option Below
Existing services reach the areas that I need to travel to regularly.
Buses on routes I regularly use come frequently enough.
I feel safe on BJCTA/Max Transit buses.
The BJCTA/Max Transit buses are clean.
The BJCTA/Max Transit buses operate early and late enough in the day.
Click the 'Submit' button below to complete the survey. Thank you for your response.
Questions? Email us at email@example.com
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