New Guest Questionnaire

1
My Name is Ashley, Lets run through the basics first Please fill out all sections
Your Full Name
Please Enter Your Email
Please enter your preferred phone number
Address for snail mail!
Please Select
Please Select
She/Her/Hers
He/Him/His
They/Them/Theirs
Non Binary
Your Pronouns
Birthday
2
How did you hear about Mirror Mirror?If it was a friend please give me their name so they can receive a referral bonus
3
What services are you considering today?
Hair CutsColor Services (with or w/o Haircut)
4
When it comes to color; What would you say you are looking for?Explain in your words, IT IS OK if you are not sure!
5
When was the last time you had your hair professionally colored? What services were performed? (Highlight, balayage, etc.)
6
What do you like and/or dislike about your current color?
7
Have you used any color outside of a professional salon within the past 3 years? This includes non-professional color and colors including but not limited to- henna, overtone, arctic fox, madison reed, drug store box dyes, Sally’s beauty store color, etc. Briefly explain
Huge
Large
Normal
Small
Ok
Ok
8
How often do you visit the salon? Please specify on a weekly basis (e.g., every 8 weeks)
9
What concerns do you have regarding your hair/scalp? Please select all that apply.Check as many as you need
Dry
Damaged
Oily
Thinning
None
Other
10
How would you describe your hair?Check as many as you need
Fine
Thin
Medium (not thin, not thick)
Thick
Course
Stick straight
Wavy
Curly
11
Let Me See Your Inspiration!Upload photos of the hair you want!
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
Cancelof
12
Now Show Me What Your Hair Looks LikeI will not share this photo with anyone, this will help me determine how much time I will need, product and if I truly can achieve the hair goals you are looking for!
13
Let's Talk Schedule, Please Tell Me Your Preference'sI will try to accommodate you to the best of my ability, I am only one person with so many hours in a day. Please select both days and time want.
Weekdays
Anyday
Weekends (longest wait time)
Mornings (before Noon)
Afternoons (between noon and 4pm)
Evenings (after 4pm)
Time of day is not a concern
14
Here are the Studio Polocies* This field is required.PUNCTUALITY Mirror Mirror Studio strives to always be on time for our guest. If I am running significantly behind, I will make every effort to contact you. If you are more than 15 minutes late, I may need to alter or reschedule your appointment to ensure it does not effect the following scheduled appointments CANCELLATIONS Your time is valuable and so is mine. I reserve your scheduled time especially for you. If you need to reschedule or change your appointment, a 48 hour notice is requested. I understand life happens and I respect that. If cancelling/changing/rescheduling with less than 24 hours notice, a fee may be required to compensate. This fee is at my discretion. All cancellations and rescheduling of appointments are tracked. Thank you for understanding. RE-DOS/REFUNDS I pride myself on really getting to know your wants and needs through a thorough consultation prior to each service, in order to ensure 100% happiness. I do get that sometimes, once you get home, you may find something you would like to adjust. Please contact me within 7 days if you are dissatisfied with your hair and I will immediately meet with you to discuss the next steps. Mirror Mirror Salon Studio Refund Policy 1. Recommended take home product must have been purchased at the studio during initial appointment to ensure proper at home care 2. Guest must come into the salon and meet with me before any refund is considered. SICK POLICY If you have been ill in the last 48 hours please contact me as soon as possible to reschedule your appointment. I will do my best to get you rescheduled in a timely matter. Please DO NOT come to your appointment if you are sick, or if anyone in your household has the flu/Covid /lice.
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