New Forest Dog Training Academy- Terms and Conditions
Classes/1-2-1s:
COVID CONSIDERATIONS – If you or a member of your house has been told to self-isolate, please do remain at home – An alternative session will be provided via a 30 minute Zoom 1-2-1 session. If the instructors have been advised to self-isolate, all training will continue online.
All classes including rolling must be paid for in blocks of five via BACs or via cheques / cash.
In the event you are unable to attend classes you have paid and booked but before the classes have started, we require five working days for a refund to be delivered. This includes a £15 administration fee.
In the event you are unable to attend classes you have paid for and booked but they have already started, we do not offer a refund for this set of classes unless for specific extenuating circumstances, which are determined on a case by case basis. If a particular course / session is cancelled due to unforeseen then another date/ session will be provided.
You must not knowingly book an aggressive or highly reactive dog into one of our classes or 1-2-1s without informing us first. In the event it is discovered your dog is aggressive or highly reactive in the class setting, you may be asked to leave and not be offered a refund.
If unsure of your dog’s level of aggression or reactivity, we will offer an evaluation at one of our outdoor venues to determine suitability for classes. In the event your dog is uncomfortable or reactive within the class environment, we will offer an alternative solution such as 121 sessions in order for you and your dog to meet your goals and needs.
All dogs must be kept under control at all times. When dogs are not being worked, they must either be in a crate or on leash near their handler. Dogs are not allowed off leash unless specifically instructed by the instructor.
All dog poo must be picked up by the dog’s respective owner at all the venues.
When attending classes, students must bring their own dog food and poo bags. New Forest Dog Training Academy has no responsibility for any allergens or allergic reactions your dog has while at New Forest Dog Training Academy’s, 1-2-1s, workshops and seminars.
New Forest Dog Training Academy will endeavour to run training classes in a professional, organised and safe manner for all involved. New Forest Dog Training Academy is fully insured with public liability insurance suitable for running dog training classes, 1-2-1s, seminars and workshops. Participation in New Forest Dog Training Academy’s various classes, 1-2-1s, seminars and workshops is entirely at risk of the participant and their dog.
New Forest Dog Training Academy, it’s staff, volunteers and owners of our training venues take no responsibility for injuries or losses sustained that are not covered by New Forest Dog Training Academy’s Insurance.
Handlers remain responsible for their own dogs at all times and are advised to have pet insurance covering their animal in the highly unlikely event of injury or an accident to occur to a third party.
1-2-1 Training sessions will require payment either by BACs five days prior to New Forest Dog Training Academy attending your home. Cancellations made later than five days prior to New Forest Dog Training Academy attending will not be refunded unless specific extenuating circumstances.
New Forest Dog Training Acemey For 1-2-1 training sessions carried out in public advised that your dog has a suitable insurance policy covering public liability in the highly unlikely event of injury or an accident. The owner is responsible for their dog at all times
Other:
New Forest Dog Training Academy follows the IMDT Code of Ethics, which prohibits the use of choke chains, prong collars and shock collars in any of our classes or 1-2-1s.
New Forest Dog Training Academy reserves the right to take photographic, video and audio content of all New Forest Dog Training related activities including classes, 1-2-1s, seminars and workshops. By agreeing to the terms and conditions you agree that both yourself and your dog are able to be used for marketing purposes on New Forest Dog Training website and social media accounts.