Dear Valued Partner,
At Legacy Cabinets, we are always seeking ways to enhance our service and make the process of working with us as smooth and efficient as possible. To ensure clarity and efficiency in handling special cabinet requests, we have established a step-by-step process. This new procedure is designed to streamline your experience and expedite the handling of these special requests.
Here's how to proceed with a special cabinet request:
- Request Pricing (the option above this one selected): Initiate your special cabinet request by asking for pricing. This first step sets the foundation for your project.
- Customer Approval: Once you receive the pricing, discuss it with your customer. If changes are required, please submit a request for revised pricing.
- Request for Drawing: After pricing approval, please forward the pricing information email back to zstone@legacycabinetsllc.com, requesting a drawing. Include the initial pricing and full request details for reference.
- Receive Completed Drawing: We will send you the finalized drawing, tailored to your specifications.
- Submit Your Order: With the drawing in hand, you can now place your order. Ensure that the order includes a note saying "see drawing" and attach the provided drawing for reference.
- Enjoy a Seamless Experience: Our goal is to provide you with an exceptional service experience. These steps are designed to facilitate this, making your project execution with Legacy Cabinets a smooth and enjoyable journey.
Why This Process Matters:
Clarity and Precision: This process ensures that all your requirements are clearly communicated and understood, leading to precise and accurate order fulfillment.
Efficiency: By streamlining the process, we reduce the turnaround time, allowing us to handle your requests more swiftly.
Quality Service: Our commitment to providing exceptional service is at the forefront. This structured approach allows us to maintain the high standard of service you expect from Legacy Cabinets.
We are excited to assist you in bringing your unique cabinet visions to life. Your continued partnership and trust in our products and services are immensely valued. Should you have any questions or need further assistance with this process, please feel free to reach out.
Thank you for choosing Legacy Cabinets for your cabinetry needs. We look forward to a continued successful partnership. To reference other completed drawings please visit legacycabinets.com/all-drawings
Warm regards,
The Legacy Cabinets Team