Booking Notice Requirements and Fees
As per our OSHC policy:
Regular Fee Bookings:
BSC: Require at least 24 hours’ notice – $16 per session
ASC: Require at least 24 hours’ notice – $40 per session
Casual Rate Bookings:
BSC: Bookings made with less than 24 hours’ notice – $20 per session
ASC: Bookings made with less than 24 hours’ notice – $50 per session
Important Change: Weekend Notice Policy (Effective January 2025)
Please note that weekends will no longer count towards the booking notice period. To avoid casual rate charges for Monday bookings, the following deadlines apply:
Before School Care (BSC) on Monday:
Booking emails must be received by 7:00 am Friday.
After School Care (ASC) on Monday:
Booking emails must be received by 2:30 pm Friday.
Emails received after these times for Monday bookings will incur the casual fee.
Cancellations
To avoid being charged for unused bookings, the following cancellation notice periods apply:
BSC and ASC: Require at least 24 hours’ notice for cancellations.
VAC: Requires at least 48 hours’ notice for cancellations.
Before School Care (BSC) on Monday:
Cancellation emails must be received by 7:00 am Friday.
After School Care (ASC) on Monday:
Cancellation emails must be received by 2:30 pm Friday.
Vacation Care (VAC) on Monday:
Cancellation emails must be received by 7:00 am Thursday.
Cancellations made with less notice will incur the full session or day fee. Weekends will no longer count towards the cancellation notice period.
We appreciate your understanding and cooperation with these updated policies, which help us ensure adequate staffing and smooth operations.