I. Employee Training
1-How often do you provide new employee orientation and training sessions?
A. Never
B. Rarely
C. Occasionally
D. Regularly
E. Consistently
2-Do you have a comprehensive training manual for new employees?
A. No
B. Incomplete
C. Basic Information
D. Detailed Information
E. Very Detailed Information
3-Are employees trained on customer service and hospitality?
A. No training
B. Minimal training
C. Basic training
D. Thorough training
E. Extensive training
4-Are employees trained on the menu and its ingredients?
A. No training
B. Minimal training
C. Basic training
D. Thorough training
E. Extensive training
5-Are employees trained on the use of equipment and safety procedures in the kitchen and front of house?
A. No training
B. Minimal training
C. Basic training
D. Thorough training
E. Extensive training
II. Employee Development
6-Are employees given opportunities for growth and advancement within the company?
A. No opportunities
B. Rare opportunities
C. Occasionally available opportunities
D. Regular opportunities
E. Consistent opportunities
7-Do you have a performance review process in place?
A. No process
B. Rare process
C. Occasionally done process
D. Regular process
E. Consistent process
8-Are employees given regular feedback on their performance?
A. No feedback
B. Rare feedback
C. Occasionally given feedback
D. Regular feedback
E. Consistent feedback
9-Are employees given training and development opportunities outside of their regular job responsibilities?
A. No opportunities
B. Rare opportunities
C. Occasionally available opportunities
D. Regular opportunities
E. Consistent opportunities
10-Are employees encouraged to pursue education and certifications relevant to their role in the restaurant?
A. Not encouraged
B. Rare encouragement
C. Occasionally encouraged
D. Regular encouragement
E. Consistently encouraged
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