How does it work?
1. The seller must submit this form in order for us to make a listing on our marketplace. If your listing is approved, we will process your listing on the same or next business day. If your listing is not approved, we will send you an e-mail informing you why it wasn't approved.
2. Once an item on your listing has sold, we will send you a PO (purchase order) to accept and then ask you to ship the item to our factility for testing/inspection. You (the seller) will have a 3 day time window to ship us the item(s), otherwise the transaction will be cancelled. Once the items have passed inspection, we will forward the item(s) to the buyer.
We encourage the seller to purchase shipping insurance for any and all packages that may be mailed to us. Any package(s) that are lost/stolen/damaged the seller's responsibilty.
3. The items will be inspected/tested by Nerd Gearz to ensure that the buyer is receiving a product that is as described (this process usually takes 1-2 business days depending on the size of the order). If the item(s) pass inspection, they will be processed/packaged on the same day and shipped on the same or next business day.
4. Once the buyer has received their order, they have 48 hours to confirm it's condition. Once confirmed, we will release funds to the seller via their preferred method of payment. (Wire or Nerd Gearz Store Credit)
5. In the case that the product is not as described (either when shipped to us or to the buyer), we will contact the seller and seek a resolution. If an agreement is not met, we will ship the items back to the seller at the seller's expense and cancel the transaction.
6. All transactions are final. This protects the seller from chargebacks and or unwanted returns.
Fee Structure:
1. There will be a 10% fee to list an item on the marketplace (this fee will only be charged if the item sells).
2. A 5% fee will be added on top of your asking price. This is to cover our processing/testing fees. (ex. If you want to list an item for $100, the item will be listed on our marketplace for $105.) This fee will NOT be paid out to the seller.
3. Sellers are expected to pay for shipping of their products to our facilities. If you need help with this, please let us know as we can provide discounted rates.
To streamline the listing process, please download and fill out this spreadsheet and attach it in the upload link on the next page:
Seller's Application Spreadsheet (Link to Spreadsheet)