406 Consignary Missing Item Form

Name*

First NameLast Name

Email*

example@example.com

Phone Number*

Please enter a valid phone number.

Consignor Number*

406 City*

Spring/Fall*

Current Event Participation Level*

StaffVolunteerConsignor

And*

First TimerReturning Consignor

Missing Item Tag Number(s)*

Missing Item Description(s)*

406 cannot do anything if the consignor printed *Sandals* in the description... This is why it's very advantageous to make sure the tag has a great description ie: *Chaco Sandals - Black rubber Blue Tops Women's Shoes Size 6.5*

First things first --> Please make sure you're checking sold items & seller reports that are the most up to date! Many times we run a quick sales update as soon as the last shopper goes through the register, but we'll still have staff and volunteer "after hours" purchases until we print checks!*

Ah perfect! It's great to know the online estimates I see at 2-4pm Sunday is just a general guesstimate and not a finalized sales official sales report.

When did you complete your pick up appointment? With hundreds of sellers and thousands of items- 406 always does their best to rematch unsold items to their owners. The later the pick up appointment, the faster and more accurate your checkout process will be.*

I picked up in the first windowI picked up in the second windowI picked up in the last window

When I registered for the 406 Consignary event I signed a form that verified I understand 406 Consignary does not cover theft, loss, or damage sustained to consigned inventory.*

YesDon't remember but I must have typed YES in a box to register, because the consignor hub won't let me consign inventory without having agreed to this policy.

Did you check the Missing Tag Station (Lost & Found) The super long tables and racks lined up right next to where you waited for your consignor check...*

YesNo

{{{This is the most common place for items to get left- if your items were here- they're donated Sunday night and you can mark them on your roster as a tax deduction.}}}

Did you check ALL the way through your piles WITH a staff member? All of our staff and volunteers do everything we can to make sure items are returned to the correct bin and that everything gets double checked prior to it leaving the building.*

YesNo

This is often the place where a volunteer has good intentions- BUT people accidentially miss 1 item inbetween others. We emphasize the need to double check EVERY SINGLE ITEM... but human error is a real thing. Thankfully if this happens the item DOES get found and winds up on the Lost & Found. (see above) *IF* an item gets all the way home and the consignor lets us know after the fact- we encourage them to bring it back next season and hopefully it'll make its way into your SOLD items next sale- or return home next time.

Did you and a staffer double check consignor piles that were neighboring or may have a similar number? ie: 788 vs 778, 1131 vs 1311 can look similar when reading quickly after working crazy busy shifts...*

YesNo

Did you and a staffer double/triple check your consignor number area before leaving the venue? Always do this you never know when something that was misplaced gets returned to your spot (or Lost & Found) after you collected your pile.*

YesNo

Are there any lines in your seller report that say "Non Inventory Item Added At Register" or similar? If a tag doesn't scan - we have to type it by hand, which means the computer auto generates a new tag for an item you already have in inventory... so is there a chance the missing item actually sold?*

YesNo

Are you 100% sure you can verify the item arrived at 406 Consignary, passed inspection, and was placed onto the sales floor? Often consignors forget items that didn't pass inspection aren't in their unsold pile as that item already returned home before the sale days :)*

I'll double check to make sure it's not in the laundry / back of my car...I totally spaced that I might still have a bag/bin/box of inventory in the garage/crawlspace/storage unit- I forgot to bring to drop off in the first place!I might have accidentally made a price tag twice! One is sold, one is unsold- so of course the same thing can't sell twice :)I might have been robbed or lost the items in transit! {one time a consignor lost an ENTIRE tote of inventory on the highway! Another mama had forgotten stuff behind her storage shed and thought 406 had misplaced it}My kiddo might have pulled it from the *to sell pile* {one time a consignor's kiddo noticed his favorite PJs on the tagged inventory and hid it under his bed... for three months}I might have also had it cross-posted to Marketplace/Mekari/Poshmark etc and forgot it sold it before the sale- but I still have the tag in the system.I totally spaced that I gifted/donated items to my sister/bestie or let her get first dibs on my inventory before I brought it to the sale.I may have accidentally put the wrong tag on the item and the missing item actually sold and I'll make sure the missing item's tag isn't on a different shirt/item/etc.

The worst case sometimes items “leave” (theft) and that’s just the world we live in. It super stinks when stuff goes missing and it breaks our hearts- regular retail stores have a loss/theft average of approx 2% and 406 has less than 0.01% of items go missing! Massive thanks to our awesome staff and volunteers- they always do their best and there’s always room for more helpers! :)*

I understand 406 Consignary does everything they can within their control to prevent theft and loss at their events. I understand staff and volunteers are critical to the success of these events, I always help out when I'm available.

As a reminder, all participating consignors have signed digital or paper copies of our Seller Agreement which states:

In consideration for the opportunity to participate in and profit from 406 Consignary Consignment Sales, the undersigned seller agrees to the following: To hold harmless and make no claim against any 406 Consignary Venue, the owners of the space where the sale is held, any volunteer or paid participants in the sale, the Valet Tagger or the insurers of Johanna or 406 Consignary for personal injury or for the damage, theft or loss of any items consigned at 406 Consignary.

And

No claims will be made against the staff, volunteers, owners, or 406 Consignary for any discrepancies involving items placed in the sale.

And

I understand I (the consignor) sigend a contract that stated anything left unclaimed in the building at the end of the night needs to be cleared out and is immediately sent to donation.

What would you like for 406 Consignary to do *if* the missing item is found?*

Call/text consignor to have them pick up the item if the inventory listed on this form is found. (or ship at the consignor's expense)Donate item(s). Contact consignor so they may add it to their list of donations.Just leave them in storage and hopefully they'll turn up at a future event.

Signature*

Date*

Date

406 Consignary Missing Item Claim Form