You have the right:
1. To be treated with dignity and respect and not be subject to verbal or other forms of abuse or neglect.
2. To receive treatment and other services without regard to race, color, religious affiliation, national origin, HIV status, physical or mental disability, age, sex including pregnancy, sexual orientation, gender identity, marital status, veteran status, family medical history and genetic information, or any other discriminatory factor and to have disabilities accommodated as required by law.
3. To provide services in the least restrictive setting.
4. To know that your confidential information will be safeguarded and will not be disclosed outside the agency without your written consent except as allowed by law and as described in our Notice of Privacy Practices.
5. To participate in the development of and have access to an individualized service plan and to review of your service plan at least once every 6 months, or otherwise as appropriate.
7. To refuse services and/or treatment and be informed of any consequences of such refusal, including consequences associated with refusing services mandated by court order.
8. To participate in or reuse to participate in research without compromising your access to treatment.
9. To have your rights explained to you in a language you understand and to have interpreter or use of communication technology where a communication barrier exists.
10. To have access to your record and request that inaccuracies be corroded.
11. To voice concerns or suggest changes in services and/or staff without being subject to threat, discrimination or interruption in services.
12. To exercise your rights and not have services terminated, suspended or restricted for exercising those rights.
13. To be notified of any client rights restriction(s) and to have your parent or guardian notified as well if applicable.
14. To be free from physical restraint/seclusion, unless such restraint is being used in an emergency or crisis situation to keep you from causing physical harm to yourself or others.
15. To file a complaint or grievance or to appeal decisions related to your services following the Agency’s Grievance Procedure.
16. To contact the Guardianship and Advocacy Commission, Equip for Equality, DCFS, DHS, OIG or DOC or their designee(s) to ask questions about your rights. The contact information for these agencies is below.
17. To be referred to another provider at your request.