Data Discrepancies Form

Data Discrepancies Form
Instance Name*
CSM Email*
example@optimove.com
Email*
example@example.com
Name*

First NameLast Name
Email of contact for data related questions (if different from the email stated above):
example@example.com
Priority Comments
In case your request is urgent- please add in a few words about the reason
Customer AttributesActivity HistoryPurchase HistoryDashboard KPITarget groupOther
Customer Attribute Name
Activity History Attribute Name
Purchase History Attribute Name
Dashboard KPI Name
Target Group Name
Other
In order to address your request in the most efficient and fastest way, we require the below information:

Optimove Site
- What is the number/behavior you see on the site?
- Please type in below specific Customer Ids with the expected behavior Please specify the timeframe/date you were using when seeing the unexpected figure
File Upload- Adding screenshots is recommended.

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Client Data Source
- What is the number/behavior you expected to see?
- What is the data source you were comparing to Optimove? please share a sample data set or access to the data source you are comparing the Optimove lists to
- Please type in below specific Customer Ids and their values (preferably the same ID’s you checked in Optimove)
File Upload- Adding screenshots is recommended.

Cancelof
Date Of Submissiom

YearMonthDay
Date
Hour MinutesAM/PM Option
Editable Untill Date

YearMonthDay
Date
Hour MinutesAM/PM Option
Should be Empty: