Customer Responsibility
By initialing this section, I understand and agree to the following:
1. Any damage incurred to my private property, cleanup costs, or customer health/safety matters due to my failure to cease water usage or prevent a sewage overflow within my private property in the event of a grinder system failure or suspected failure will be my responsibility to correct/repair. All costs associated with damage caused by my willful, intentional or unwilful actions will be my responsibility to pay.
2. I am responsible for taking immediate and emergency measures to prevent the backup of wastewater on any private property by reducing/eliminate water usage and/or relieving the sewer system. I agree to cease all water usage until Crossroads Utility Services, LLC, its agents, employees, contractors, and/or subcontractors notify me that the system is repaired.
3. I have relieved the grinder system to prevent an unauthorized discharge of wastewater on an ongoing basis into the home or onto private property while Crossroads, its agents, employees, contractors or subcontractors investigates and/or repairs the system.
4. I have removed any private cleanout caps or pressure relief valves or ports on the grinder wastewater system until the system can be fully repaired.