Health and Safety Resources: Customer Service Survey
The Health & Safety Resources Department at Illinois Action for Children is working to improve our customer service experience. We would love your feedback based on your interactions with staff members in the Health & Safety Resources (HSR) Department. Survey responses will go directly to the HSR Department management team. This survey will remain anonymous.
On a scale between strongly disagree and strongly agree, please rate the following statements related to the Health & Safety Resources Department.
Rows
Strongly Disagree
Disagree
Unsure
Agree
Strongly Agree
I am satisfied with my interactions with the Health & Safety Resource Department.
I am satisfied with the response time from the Health & Safety Resources Department.
Health & Safety Resource Department staff are knowledgeable about provider issues.
I know how to contact the Health & Safety Resource Department if I need assistance.
The Health & Safety Resource Department is helpful.
The Health & Safety Resource Department improves my child care.
Please name any Health & Safety Resources staff members you have worked with.
Please share your overall impression when interacting with each of the above staff members.
Check the box below if you do not remember who you talked to.
I do not remember who I talked to.
If you do not remember who you talked to, please share your overall impressions of interacting with the department.
What can the Health & Safety Resources Department do to improve?
Is there anything else you would like to share?
Would you like a follow-up discussion with a member of the HSR Department Management Team?
Yes
No
If yes to the question above, please share your contact information below and a member of the management team will follow up with you.
Name, phone number, email address, etc.
Submit
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