We are primarily a Soft Play centre delivering Birthday Parties for children aged 1-11. We are a busy centre and can regularly host over 20 parties each weekend. We have a range of experiences that we deliver, such as Laser Tag, Nerf Warz, The Gaming Lounge, and The Pamper Palace. We also deliver a range of activities, such as facepainting, glitter tattoos, balloon modelling, and dodgems.
We also have an in house Diner for providing food.

Job Description: Soft Play Centre Staff
Position: Team Member
Location: Duff Land
Job Type: Part-time
Reports to: Centre Manager
Job Summary:
As a Team Member, you will be responsible for ensuring a safe, fun, and engaging environment for children and their families. You will assist in supervising play areas, maintaining cleanliness, handling customer service, and supporting events and parties.

Key Responsibilities:
1. Customer Service:
• Greet customers warmly and provide information about the facilities.
• Assist with bookings, payments, and admissions.
• Address customer questions and resolve any issues professionally.

2. Child Supervision & Safety:
• Monitor play areas to ensure children are playing safely.
• Enforce centre rules to prevent accidents and injuries.
• Provide first aid when necessary (training will be provided).

3. Cleaning & Maintenance:
• Regularly clean and sanitize play equipment, seating areas, and restrooms.
• Ensure all areas are tidy and hazard-free.
• Report any damages or maintenance issues to management.

4. Party & Event Assistance:
• Help set up and manage birthday parties and events.
• Serve food and drinks in designated areas.
• Engage with children to create a fun experience.
• Deliver any activities required. These may include facilitating Laser Tag, Nerf Warz, the Gaming Lounge, and the Pamper Palace. You may be required to undertake the following tasks- facepainting, glitter tattoos, balloon modelling, mascots, and other activities for parties.

5. Food & Beverage Handling:
• Prepare and serve snacks, drinks, and light meals.
• Follow health and safety guidelines when handling food.

Skills & Requirements:
• Friendly, energetic, and enthusiastic attitude.
• Ability to engage with children and families.
• Strong communication and teamwork skills.
• Basic first aid knowledge (training can be provided).
• Ability to work in a fast-paced environment.
• Previous experience in childcare, hospitality, or customer service is a plus.

Working Hours & Benefits:
• Flexible shifts, including weekends and holidays.
• Staff discounts and perks.
• Training and development opportunities.