IT User On/Offboarding Form

User On/Offboarding and Computer Request

Enable Medicine
Please enter your name and email address below. Then select whether you want to submit a ticket for an employee onboarding, offboarding or a computer purchase.
Requester Name

First NameLast Name
Requester Email
example@example.com
Please select your request type:
- Please indicate date new employee can appear in the company email directory (leave blank for immediate)
  
  MonthDayYear
  2 digit month, 2 digit day, 4 digit yearDate
- Additional notes if this is a confidential hire:
  Is this new employee a secret hire? Put any explicit instructions here
- Please enter the new employee's full name as you will want it to show in all of the IT systems and account setups:
  
  First NameLast Name
- Please enter the new employee's personal phone number:
  
  Area CodePhone Number
- What is the new employee's start date (estimated, if not yet known):
  
  MonthDayYear
  2 digit month, 2 digit day, 4 digit yearDate
- Please enter the new employee's title:
- Manager's name:
- Default Accounts/Apps
  
  All employees will receive the following accounts/apps:
  - 1Password
  - MediaLab
  - Notion
  - Proofpoint SAT
  - Slack
  The template all for roles and assigned apps, memberships and permissions is documented in IT Glue.
- What Google license is required:
- What Google Organization Unit should the user be applied to:
  
  Other
- Which role-based high-level group/department is this employee associated with? Based on the response here, additional accounts, apps, group memberships and other settings will be assigned as defined in IT Glue.
- New employees will be added to the recurring All Hands meeting. Please list other recurring meetings this employee should be added to.
- Which Okta app assignment groups should this user be assigned to? Associated apps are (listed) for each group, and over time the plan is for more and more apps to be added to Okta for SSO and provisioning.
  
  Other
- Which other Okta apps not associated with Okta groups should this user be assigned to?
- Which manually provisioned apps not associated with a top-level role should the user be added to?
- Figma: please indicate the user's Team Permissions:
- Figma: please indicate the user's Design role:
- Figma: please indicate the user's FigJam role:
- Should Parachute schedule a new employee IT orientation?
- IT orientations will be scheduled at 10AM at the user's timezone
- At which phone number should we contact the new employee?
  
  Area CodePhone Number
- Please list any other requests or clarifications for this onboarding, including any special permissions:
- Computer Request
- Notice: Please complete the form below for EACH computer requested. For example, if three computers are needed, please complete three separate forms.
  
  Email support@parachutetechs.com for larger/complex orders and our procurement department will contact you.
  
  Deployment dates are based on a computer already present in inventory. If a new computer needs to be purchased, the deployment process begins when the computer arrives at Parachute HQ.
  
  Any applicable New Computer Setup fee, as outlined in your MSA, may be invoiced separately.
  
  Computer in client stock on hand:
  forms submitted by 5 pm Pacific Time (Mon-Fri) will ship in 7 business days (Standard deployment)
  
  Parachute inventory (ready for sale):
  forms submitted by 5 pm Pacific Time (Mon-Fri) will ship in 7 business days (Standard deployment)
  
  New Desktop/Laptop request:
  - new computer requests will trigger a quote creation from our procurement department.
  - new computers must be received by our deployment department before being scheduled for the deployment build.
  - new computer purchases will ship in 14 business days (Standard deployment)
  
  Urgent/Critical:
  Parachute reserves the right to change Urgent and Critical deployment types due to issues beyond their control, such as software, hardware, vendor, or other resource issues.
  
  Critical deployments
  The form must be filled out by Noon for shipment to go out by the next business day
  
  Shipping disclaimer:
  Shipping charges shown are estimated range. The actual outbound shipping charge will be added to the final invoice.
  
  Form submissions are time-stamped when submitted, not when the form is first opened.
- Acknowledgement
- Request Type: (under construction - desktops and lab machines are likely special order or vendor supplied and not listed here for now)
  
  Other
- Click here to view Stock on hand
  
  This inventory represents Enable Medicine computers that Parachute has taken into inventory in our San Ramon office.
- Enter the Serial number of the Stock on hand computer here:
- Click here to view Parachute Marketplace (computers for sale)
- Enter the Serial number of your chosen computer here:
- Please enter the employee's name who will receive the computer:
- Address computer to be shipped to:
  
  Street Address
  
  Street Address Line 2
  
  CityState
  
  Zip Code
- Deploy type:
- Date Calc
  
  MonthDayYear
  2 digit month, 2 digit day, 4 digit yearDate
- Time Calc
  
  :HourMinutes
- Earliest ship date:
  
  MonthDayYear
  2 digit month, 2 digit day, 4 digit yearSoonest date your computer can ship based on your chosen deploy type.
- Earliest date we can ship:
  
  MonthDayYear
  2 digit month, 2 digit day, 4 digit yearSoonest date your computer can ship based on your chosen deploy type.
- Your requested ship date:
  
  MonthDayYear
  2 digit month, 2 digit day, 4 digit yearChose the date you want computer shipped
- You must choose a later ship date or a different Deploy Type before submitting this form.
- Select computer ship method (from Parachute HQ to your user):
- List additional items needed: (If specific models are requested, please describe below in the free answer box. Otherwise standard models will be selected for the quote for you to approve. These items will be shipped directly to the end user)
  
  Other
- What applications should be installed on the new employee's computer? (defaults are pre-selected)
- If Refresh/Replacement, the same app will be installed as the existing computer, unless instructed otherwise below. Please list any other requests or clarifications for this computer setup:
- Will the user's old computer be returned to Parachute HQ?
- Do you need any of the following to return the old computer?
  
  Other
- Where will we be shipping the box and/or label?
  
  Street Address
  
  Street Address Line 2
  
  CityState
  
  Zip Code
- Email address to send return label:
- Name of departing employee:
  
  First NameLast Name
- Employee's personal email address:
  example@example.com
- Date and time to shut off access to IT systems:
- Special instructions:
  (example: keep email account active for user)
- Convert this user's email to a shared mailbox so it can be accessed by others?
- List other employees that need full access to this shared mailbox:
- Action for user's cloud mailbox backup: (Note: after 30 days, monthly fees may apply)
- Does anyone need full access to the departing employee's old files on their computer? If YES, then enter a name below. If NO, leave blank.
  
  First NameLast Name
- Google Workspace account - our standard operating procedure for Enable Medicine is to SUSPEND the user's Google Workspace account which blocks incoming email, and also still costs the same as an active account license. If you would prefer something different for this user, please describe in detail below.
- Would you like us to transfer ownership this user's Google Drive files to another user? If you would like them transferred, then enter a name of a Google Drive user below. If NO, leave blank.
  
  First NameLast Name
- Would you like us to transfer this user's future calendar appointments to another user, or cancel them? If you would like them transferred, then enter a name of a Google user below. If NO, enter CANCEL.
  
  First NameLast Name
- Should we transfer this user's Zoom meetings, webinars and cloud recordings to another Zoom user ? If YES, then enter a name below. If NO, leave blank.
  
  First NameLast Name
- What would you like to happen to the user's computer?
- What should Parachute do with the offboarded computer?
- Where is the computer currently located?
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- Note: During the offboarding procedure, Parachute will disable, delete or suspend accounts associated with this user on an app by app basis as discussed during onboarding. No special offboarding steps will be taken for Okta assigned/provisioned apps except for Google Workspace, and access to Okta will be removed.
- Please list any other requests or clarifications for this offboarding:
- Instructions: Please select the number of each of your standard model requested to purchase. If custom computers are needed, please describe in the free answer box at the bottom.
- Number of Standard Windows laptops requested:
- Number of Advanced Windows laptops requested:
- Number of Standard MacBook Pro laptops requested:
- Number of Advanced MacBook Pro laptops requested:
- Number of Monitors requested:
- Number of Wireless Keyboard/Mice requested:
- Number of Docking stations (for PC laptops) requested:
- Number of USB-C dongles (for Mac laptops) requested:
- Please list any other requests or clarifications for this computer purchase:
- Where will this new computer(s) need to be shipped:
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- For Parachute:
  
  CC aymii.couzelis@enablemedicine.com on the ticket.
- Should be Empty:

User On/Offboarding and Computer Request

Computer Request