We accept returns of unused items up to 14 days after the delivery date of your order.
To return an order you can choose whether to organize return shipping on your own or use our pick-up service which has a cost of 9,90 EURO.
If you choose our pick-up service, the service fee will be automatically deducted from your refund or voucher.
The return fee does not apply to production errors.
We cannot accept returns of customized products (except: for production errors).