Shipping + Installation Form

Shipping + Installation Form

To ensure your TouchTour hardware delivery is tailored to your needs, we will need some property specific shipping information. Please answer the questions below that will help us prepare for your shipment and installation.
1. Property Name*
2. Hardware delivery address (include unit/suite #, city, state, and zip)- This address will be used for all deliveries! If this address is changed with items in transit, you will be responsible for all additional shipping charges.*

Street Address

Street Address Line 2

CityState

Zip CodeCountry
3. Desired Hardware Delivery Date (minimum of 4 weeks from the completion of this form and hardware payment). There must be staff regularly available to accept receipt of goods at this time. Engrain cannot guarantee delivery on an exact date due to using 3rd party shippers but we will target this date.*

MonthDayYear
Date
4. On-site Contact Name (This person must be physically onsite and knowledgable to direct the installers when scheduled)*

First NameLast Name
5. On-site Contact Email - this is how we will be communicating all hardware information*
example@example.com
6. On-site Contact Phone - This is required for shipping and installation. Please provide a direct number*
Please enter a valid phone number.
If Custom, Please specify:
7. Will Engrain handle Installation?*

YesNo
8. Desired Installation Date (This will generally be 1-2 weeks after delivery unless a later date is requested)

MonthDayYear
Date
9. Is the Hardware Installation Address the same as the Delivery Address?

YesNo
Hardware installation address (if different than delivery address, you will be responsible for transporting all hardware to install site)

Street Address

Street Address Line 2

CityState

Zip CodeCountry
10. What type of wall will the system be mounted on? False walls will NOT work*

Drywall w/ wood studsDrywall w/ metal studsBrickTileStoneN/A - using floor/table mountOther
11. Mount or Stand Type (if requesting a different mount than was originally contracted, additional charges may apply)*

Flat mountArticulating mountRolling standFree-standing standCustom
12. Will this be installed in a cubby or niche? You MUST order the articulating mount for this installation method.*

Yes - This will be installed in a cubby or niched with size constraintsNo - This will be installed on a flat open wall or floor spaceCustom - Please send pictures and dimensional drawings to logisticsmgr@engrain.com
13. Will you have a dedicated power and ethernet port for the TouchTour equipment active at the install location? (The TouchTour system requires an active power source as well as an internet connection. Please ensure when selecting your installation location that these both are within reasonable proximity to the screen. Engrain does not provide cable covers, extensions, or outlet moving services.)*

YesNo
14. Please provide the WiFi SSID and password for the install location if available. (The installer will need to confirm an internet connection prior to leaving in order to let Engrain remotely connect and manage the TouchTour program)

SSIDPassword
15. General Access Hours at Install Site
16. Additional information you'd like to provide for the installers (security procedures, active construction site rules, check-ins at different locations, etc.)
Account ID
Property ID
Hardware ID
Should be Empty: