Application

Welcome to the City of Ottawa’s Better Homes Ottawa - Loan Program (BHOLP) (the "Program"). The purpose of the Application is to determine eligibility for BHOLP funding to undertake energy efficiency, water conservation, and renewable energy works to your property. Please complete the following form and submit it to the City. A homeowner will have 12 months from the date the City issues Notice To Proceed to complete their retrofit project. Extensions may be granted for valid reasons and provided the Program is continuing. Further instruction on how to submit this application is found below.

Additional information about BHOLP can be found by visiting betterhomesottawa.ca.

Any questions you may have can be directed to the Better Homes Ottawa Program Manager by e-mailing betterhomes@envirocentre.ca or by calling 1-877-580-2582.

Upon receipt of your completed Application, the Program Manager will review your form to determine your property’s eligibility based on the following:

• Property type, location and verification of property ownership
• Status of your property tax and utility bill payments
• Debt service ratio assessment.

After completion of the review, if you meet Program eligibility requirements, the Program Manager will provide you with a Notice to Proceed letter that identifies:

• The maximum eligible funding amount for your project
• A BHOLP file reference number for tracking your application as you proceed
• Information for contacting an NRCan-approved Registered Energy Advisor to arrange for a Pre-Retrofit Home EnerGuide Assessment, the cost of which is eligible for reimbursement under this Program

How to submit the Application (Choose one of the following methods)

Submit electronically by filling out the form below.

To mail a hardcopy of this form, please reach out to betterhomes@envirocentre.ca and send it to:

Program Manager Better Homes Ottawa - Loan Program

1554 Carling Ave. Unit 347
Ottawa, Ontario
K1Z 7M4

To hand deliver your application, please call 1-877-580-2582 to schedule an appointment. 

The person to whom all communication (i.e. letters, e-mails), including any legal notices under the Property Owner Agreement with the City, will be directed (the "Primary Contact").

Please identify all property owners listed on the registered title for the property. All registered owners of the home must be identified in this section and consent to participate in BHOLP (the "Property Owner").

Only properties located within the geographic boundary of the City of Ottawa can participate in BHOLP.

Please identify the Property you are interested in improving.

* You can check the status of property tax payments by logging in to your My Service Ottawa account.

For, properties that are subject to a mortgage(s), it is the responsibility of the Property Owner(s) to confirm support from the mortgage lenders.

If “yes”, then list the lenders(s) holding these mortgages:

Note: The City is not responsible or liable for any breach of mortgage terms with any pre-existing lenders. It is the homeowner’s responsibility to confirm that contracts with pre-existing lenders are followed.

on behalf of the Property Owner(s) hereby:

• Attest to having obtained consent from all property owners on registered title for the property to participate in the Program and am authorized to sign this document on behalf of all other property owners;
• Attest that all the information submitted as part of this application is truthful and accurate;
• Engage with the BHOLP Program Manager and/or other City staff on behalf of the property owner(s);
• Have read and understand the BHOLP program documents and consent to the participation of the Property in the Program;
• Understand and agree that any funding received under BHOLP will be repaid to the City by payment of a special charge added to the Property's tax account by the City; and
• Understand that the City may verify that the information provided above is accurate and has the right to terminate this Application if the information is found to be inaccurate.

The City’s Climate Change and Resiliency Unit collects personal information on this form under the authority of the Municipal Act, 2001, S.O. 2001, Chapter 11, Schedule A, s. 136 (c), Ontario Regulation 596/06, s. 35 under this Act, and the City of Ottawa By-laws: 2021-249. Information collected will be used to assess and qualify Properties for the Program, followed by subsequent communication with the Applicant Primary Contact in order to access Program funding. The information will be shared with Revenue Services to verify ownership. Questions about this collection can be directed to the Program Manager, PRED – Climate Change and Resiliency, City Hall, 110 Laurier Ave West, th 4 Floor, Ottawa, Ontario, K1P 1J1 or by telephone at 613-580-2424.