Remote / Receiver Monitor Repair Form

Remote / Receiver Monitor Repair Form
If this form is not included with your returned parts, your returned parts will be shipped back to you.
Please Select Remote Type:*

LORCavotecMagnatek
Please Select Machine Type:*

Machine MorbarkMachine Rayco
Machine Model #*
Machine Serial #*
In-Service Date / Warranty Start Date

MonthDayYear
Customer Business Name*
Customer Contact Name*

First NameLast Name
Customer Contact Phone Number*

Area CodePhone Number
Customer Contact Email*
example@example.com
Dealer Business Name*
Dealer Contact Name*

First NameLast Name
Dealer Contact Phone Number*

Area CodePhone Number
Dealer Contact Email*
example@example.com
Ship Your Parts to LOR Ship to Address:
LOR Manufacturing
Attn: Repairs Department 
7131 West Drew Road
Weidman, MI, 48893
866-644-8622
Ship Your Parts to Magnatek Ship to Address:
After you submit this repair form you will be contacted with a ship to address.
Ship Your Parts to Cavotec Ship to Address:
GS Global Resources
Attn: Returns Department
912 Perkins Drive
Mukwonago, WI 53149
262-378-5200
Warranty parts will be returned to the return address using UPS ground. (Note: if you need quicker shipping additional charges will apply please select alternative option)*

UPS GroundUPS Next DayUPS 2ND DayUPS StandardUse Dealer / Customer UPS Account NumberOther
Primary Return Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Alternative Return Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Form Number*
Form Submitted Date*

MonthDayYear
Technical Service Support Case File #
Dealer / Customer PO #
Please send both remote & receiver in for diagnostics.
LOR Remote Part #
LOR Remote Serial #*
LOR Receiver Part #
LOR Receiver Serial #*
LOR Tether Serial #
LOR Tether Part #
LOR Complaint Description: *

0/0
LOR Pic 1
LOR Pic 2
Rayco Sales Order #
Rayco Part #
Magnatek Serial 1 #*
Magnatek Serial 2 #
Magnatek Complaint Description: *

0/0
Magnatek Pic 1
Magnatek Pic 2
Magnatek Inspection Team Please Fill Out Below Root Cause-Correction:
If loner remote is sent fill out below:
Magnatek Loaner Sending Serial #
Magnatek Loaner Replacing Serial#
Date Received Customer Remote:
Date Customer Remote Rerturned:
Items Included:

Battery PackStrapBattery CoverOther
Rayco RGA #
Shipped to Magnatek:
Closed By:
Cavotec Transmitter Serial #
Cavotec Transmitter Part #
Cavotec Receiver Serial #
Cavotec Receiver Part #
Cavotec Complaint Description: *

0/0
Cavotec Pic 1
Cavotec Pic 2
If this form is not included with your returned parts, your returned parts will be shipped back to you.

Click Submit, you will receive a emailed copy of this form. Please print the emailed copy of the form and include with parts shipment.

If you have any questions please contact Customer Service 800-255-8839 Option 3
Should be Empty: