:: Scheduling Policies ::
-- Any changes to an established training schedule need to be made and confirmed by Steady Dog Training by text or phone call.
-- Cancellations require 24-hours’ notice or 50% cancellation fee may apply.
-- Same day cancellations and no-shows will incur a 100% cancellation fee.
:: Weather Policies ::
-- In the event of inclement weather, training will continue as scheduled.
-- When Fairfax County schools and/or Fairfax Government closures are occurring during scheduled training time, training will be re-scheduled.
-- In the event of state of Emergency, all training is canceled without additional fees.
:: Payment & Refund Policies ::
-- Payment balance is due at time of service unless prior payments have been made or future payment date has been agreed upon over text message or email confirmation between owner and trainer.
-- No refunds will be made for services rendered.
-- Returned Checks will incur a fee of $30 to cover the bank's fee, plus an additional $20 service fee for any and all returned checks.
A COPY OF THESE POLICIES AND CONDITIONS ARE AVAILABLE ONLINE AT:http://www.steadydogtraining.com/