Before we start let's go over booking information and policies!
DEPOSIT
The Look requires all guests to put down a non refundable $35 deposit at the time of booking. If this fee isn't submitted with your form your appointment will be cancelled automatically. If this happens more than once you will be blacklisted from booking.
*The deposit will not be used to cover our same day cancellation fee*
CANCELLATIONS
The Look requires at least 24 hours notice of cancellation, NO EXCEPTION.
Same Day Cancellation Fee : $35 (A phone call must be made)
Saturday Same Day Cancellation Fee: 50% of the scheduled service. (A phone call must be made)
No Call/ No Show: 100% of the scheduled service.
WHEN YOU ARRIVE
You will take the elevator to the third floor of the studio. When you first enter you'll check in with my assistant, once she confirms your appointment you will be seated in our waiting area where you'll be given a waiver to sign, this must be completed before I can start your appointment.
Every appointment begins with a 15 minute consultation in my office. During our consultation session we will discuss everything you included in this form and any additional info or changes you would like to add before we begin. Any price adjustments if needed will also be discussed during this time.
ARRIVAL TIME : BEING ON TIME IS CRUCIAL!
This not only benefits myself but, you as well. If you know you're going to be late, you MUST call the front desk and let them know that you would like to cancel. This will count as a same day cancellation and the applicable $35 fee will be issued. If you fail to call the front desk we will issue our no call no show fee. Not paying your required fee will result in being blacklisted from booking at our studio and further legal actions will be taken.
PAYMENT
Payment will be taken care of by my assistant at the front desk. Our studio accepts all valid cash, credit,debit, cash app, venmo, zelle and Apple pay methods.
Gratuity is never required but, always appreciated.
HOUSEKEEPING
Children are not allowed in the Look, unless stated otherwise.
Outside food and drinks are not permitted in the establishment.
*Refreshments and light snacks will be offered to you during all services*
Masks are REQUIRED!