UPLOAD THAT SELFIE! When matching you virtually, getting the right picture with right lighting is EVERYTHING! But if you follow the instructions below, you should have no problem capturing the perfect picture.
PLEASE DO NOT: Use filters or portrait mode, Wear makeup or tinted moisturizers, Be outdoors or in direct sunlight, Take a car or bathroom selfie, Have shadows, Use artificial light..
If I can't color match the photo you send, I will reach out for a new one!